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February 2024 by Brian Case-Franko
Gift note was missing and the basket wasn't even full once you get rid of all the extra packaging.
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January 2024 by Marie Jenkinson
Sadly, this company is horrible to work with. No gift note was placed on the gift I had sent and I didn’t receive any acknowledgment my gift had been delivered. When I contacted customer service they were less than helpful.
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December 2022 by Rita Khabbaza
Ordered basket for a special occasion. Paid $11.00 extra to make sure it gets there in time. It didn’t. Terrible experience when the gift arrived the wine had broken all over everything, it wasn’t packaged separately. yes they refunded the full amount but it wasn’t about the money
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August 2022 by Walker Lytton
I ordered 3 sympathy gifts from Broadway Basketeers. 2 of them arrived in perfect condition and the recipients were very pleased with them. The last one arrived 2 days late and arrived damaged. I contacted the company and they explained that the gift was shipped out at the right time to be delivered on the date I requested but the UPS had delayed the delivery. They also apologized for the gift arriving damaged. Even though it wasn't their fault, they still send out a new gift to my recipient and also refunded the shipping on paid for that gift. I was really happy with the exceptional customer service and the extra mile they went to ensure I was satisfied. Well done!
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August 2022 by Abdou H.
I love Broadway Basketeers! They have wonderful gifts and are priced very well. I have used them several times for Christmas and, Mother's Day
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July 2022 by Kenneth J. Deanda
We sent a housewarming gift from Broadway Basketeers. This was our first time ordering and i have to say that everyone was wowed by the gift. Beautifully packaged, nice variety for goodies and its all kosher. I'm a customer for life!
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July 2022 by Byron S. Workman
The gift arrived several days after the delivery date. Although its was not thier fault, they still refunded the shipping I paid to arrive on time. That was very appriciated
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July 2022 by Gilbert Fillion
My son lives in Texas, and I am in California. The gift was delivered before Christmas, and he loved it. Thank you so much!
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July 2022 by Felix K. Schreiner
Thier gifts are very well priced and they dont charge an arm & a leg for shipping like a lot of the other gift companies do
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July 2022 by Paula S. Laird
My Mother in Law loved her gift. She was so happy to have such wonderful treats to enjoy.
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July 2022 by Great Gifts
Love their selection and easy to use website
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June 2022 by Karin Woods
Sent as corporate gifts to clients, received nice reviews form all. Will be using Broadway Basketeers again next year
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June 2022 by Cyril Caron
Very friendly customer service. I have a few questions before placing my orders and they were patient and happily assisted me
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April 2022 by Ileen B.
We recently had house guests to our Florida home. A week after they left, we received a thank-you package from Broadway Basketeers, in Lakewood, New Jersey. It consisted of many small packages of snacks, including a variety of nuts, candies, and snack mixes. Everything we opened, and I mean EVERYTHING, was stale. Not one item was edible. When we called the company, they said that it was the fault of Amazon, who shipped the package, and that Amazon had kept the package too long on its shelves. They told us to call Amazon, and simply ignored our complaint. We found this to be unacceptable, and, as a result, we threw all the small packages into the garbage. We did not call Amazon, because we have been a very satisfied Amazon customer for years, and have always been happy with Amazon. The reaction of Broadway Basketeers has really left a bad taste in our mouths (literally), and we have told our friends never to use their products. Buyer Beware!
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January 2022 by Marie Marinaccio
I am very disappointed with this item in the first place,the basket was way smaller than the photo implied.also there were items missing from the basket as well the only good thing I can say about it was that it shipped within 8 days after ordering even though this is the Holiday season by
