-
October 2023 by Raizy Weinfeld
Best selection of kids clothes.
-
August 2023 by Frady
The most insane return policy. Only get your money back the next day by 11 am. No option of store credit.
-
April 2023 by Gitit Rottenberg
Exellent customer service. Polite. Helpful. Amazing after sale service. Going the extra mile. Thank you.Highly recommended..
-
April 2023 by B R
Great store with a variety of items, baby gear, kids clothing and kids shoes recent renovations make the store more pleasant to navigate through
-
July 2022 by Marc K.
Non-existent website customer support. I ordered a Uppababy Vista snack tray from their website, which stated that it was for the 2008-2014 models of the stroller. The snack tray that arrived was the newer version which was not compatible with the older stroller. I emailed customer service, no response. I shipped back the tray, received no refund. I contacted their customer service again, and again, no response. Finally, I ended up escalating through PayPal, and fortunately, again no response, so I got my refund. But two months and substantially more effort than it should have taken.
-
June 2022 by SALES IBISOUTERWEAR
Juvenile Planet is the number one store for any high-end shopper. Their awesome customer service is only matched by the variety of companies they carry. Their clear website is a pleasure for any online shopping I need to do! I absolutely love Juvenile Planet and highly recommend this store! Thank you Juvenile for being Lakewood's #1 Store!
-
March 2022 by Google Review
Great store. They could use a little more space- but after I try the other stores, I always find myself back here because of their variety.
-
October 2021 by Ducky Divus
Horribly arrogant owner. Do not answer phone. Overpriced.
-
April 2021 by Shana B
Great and large selection of baby clothes. Can be a bit expensive...
-
March 2021 by Kelly Nunez
Terrible customer service so far! I placed an online order on the 20th and never received a shipping confirmation. I sent an email on the 25th, no response. I called multiple times and it is impossible to get anyone on the phone, they never answer. I finally get a hold of someone and then I'm placed on hold for 20 minutes, then get sent to a voicemail. I call back and they tell me that they can't find the item and will call me back. It took them 10 days and multiple attempts on my part to even check if they had the item in stock. The person on the phone said "well this is an old item, I'm not sure we have it". Then WHY have it listed as an item for sale on your website??? Be extremely weary of making online orders with this company. My baby is due in 6 days so I'm on an obvious time crunch to locate this item and I just wasted 10 days.
-
March 2021 by Frimy Silberman
Efficient and fast service.
-
October 2020 by Estee Finkel
They have a beautiful selection of layette and clothing! Mrs. Stein was so helpful in helping me choose and size my girls Shabbos clothes!
-
September 2020 by Miri Ginsberg
I’ve made an order August 25 and bought non refundable matching pants based on the order. August 28 they decided to resell an item to someone else and canceled one item of the order! I would have still been able to get it elsewhere August 25 and now I can’t. Stuck with the other matching non returnable items. Extremely disappointed! As a frequent online shopper, I never yet had an item canceled after the purchase.
-
May 2020 by Tzip S
No one answers the phones.
-
April 2020 by Sruli Miara
Prompt shipping and quality items
