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November 2022 by Gabriella Newman
Serendipity used to be an amazing and ehrlich place to shop and donate clothing. Unfortunately it’s gone downhill. This is a long review - but stay with me, it’s worth it. It will save you a trip. Today I went in and found a pair of sneakers and a purse. I came to the register with my items and I asked the price for the sneakers. The cashier said $8, placing the shoes in the bag. She then looked at the purse I had found and saw it was Coach. She then told me she cannot sell me the bag as it is a “designer” item. She then took a look at the shoes she had place in the bag that she was ready to sell to me, then told me that the shoes were designer as well and could not sell them to me either. She then said I can leave my name, phone # and descriptions of the items and she’ll call me. This is the second time this happened to me! Erev Pesach I was looking for clothing and found a beautiful skirt and top. Both pieces happened to be designer and the same situation occurred at the register with the same person. I never heard from the store. I called the store everyday for two weeks following - nothing. I came in and confronted the same lady at the register and all she could say was “it got lost”. They have no policy for “designer” items until you find them. Everything is listed in the store as “new” or “used” and prices vary based on that. There are no signs discerning designer items and their prices from regular brand names. This store RUNS ON PEOPLES DONATIONS! Serendipity, if you put items out customers should be able to purchase them. You are not paying for these items - people are DONATING them from their closets. They’re DONATING these items for people to use and enjoy, not for you to take home or do whatever it is you do with them because you clearly do not sell them to customers. People, think twice before donating your nicer items here. I wish Serendipity was the same store as when it first opened.
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October 2022 by R W
Very impressed! Beautiful store. Organized. Great selection of clothing in great condition. Every community should have such a store! Lots of new clothing with tags still on!
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July 2022 by a
cool palce
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June 2022 by Leah Suffin
There are some real buys here, but the clothing sizes on the racks mean nothing as either the customers or the staff do not return them to the right place. My first visit and I thought it was an interesting adventure!
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October 2021 by Mindy Amsel
Little squished hanger poles. Great bRgIns,etc.Opinion: people forget/or don't care where they put discRdsd other. Like most stores, they should have one rack for such,and staff show put back. I found wrong stuff in wrong places
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August 2021 by Mendel Rosenfeld
I was never here but my mother loves this place!
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August 2021 by Sara G
Wonderful place
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July 2021 by Yehuda Rosenblatt
Great selection, great prices.
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July 2021 by Shoshana kesselman
Large selectionGreat prices
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January 2021 by Sharra Kesselman
Great stuff
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August 2020 by Shaya Shagalow
Great deals
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November 2019 by Devorah Gutman
Great prices, clean, always has different clothes so you never know what you'll find.
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November 2019 by Esther Orlowek
Great thrift shop with new and used clothing
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June 2019 by Zak Singer
beautiful store, nice and helpful staff
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May 2018 by Treasure Sil
Amazing prices!!
