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March 2024 by Gary Clift
This would be a zero stars a really important package that can’t be replaced stolen from me and ups customer service doesn’t help out at all I will be getting the police involved its a really big package shouldn’t be easy to steal such a large package and the drivers name is Danny who last had the package in the photos I have
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March 2024 by Efraim Goldfischer
Great Service!
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February 2024 by Diane Garcia
I love to use UPS. The staff at the service center is fantastic. Always polite, and truly appreciate all the staff. Thank you to all who keep UPS the best shipping company ever.
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February 2024 by Chayala k
I had a very heavy box so I pulled up closer to unload and my son will take the box while I go to park. Instead of dragging the box across the parking lot. The ups man from inside came out yelling at me. When I told him it was an extremely heavy box and I wasn’t parking there he yelled again!
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December 2023 by Ralph Dexter
This place has lost 2 of my packages in 2 days and have no information on them.
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December 2023 by Beshoy Mardy
My package has been late for a week because the driver pretends that he/she attempts to deliver the package, but no adult available for signature which is not real. We have at least one adult home all the day long every day. The worst experience I've ever had in five countries is with UPS.
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December 2023 by Mohamad Allam
Let's just start by saying John at the desk is very rude and unprofessional. He was being very sarcastic about how I packaged my stuff. Everything was bubble wrapped and labeled. he was arrogant about how he worked at UPS for 20+ years. He said that it's 50/50 chance that my stuff gets delivered for no given reason. He rushed me out of the office in such a rude way and wouldn’t give me a receipt of the tracking to insure my stuff gets delivered. John is a very angry person, he either needs to retire or find a new job lol.
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November 2023 by 林辉
I need help! My package was supposed to be delivered here but they sent it to me at 301 E Oak Ave, Lawnside, NJ 08045. My order information was not wrong and I cannot receive my package now.
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October 2023 by Paula Ferran
had a hard time trying to get answers over the phone. But once I finally got to the right department, they were kind and courteous and informed me of a scam that was being sent to me on my phone watch your phones people there are UPS scammers out there wanting your address on your phone. UPS is not going to send you a message that they have a package that they can’t deliver because of the wrong address. Thank it through how to get your phone number?
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October 2023 by arielle m
UPS fellow was super helpful and went out of his way to help me carry my packages in. 10 stars to him
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July 2023 by Shmuel D.
Retired UPS man that was manning the counter, used his last bit of bad attitude to send away one more customer from UPS.
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June 2023 by Shlomo Stein
They wouldn’t allow the QR code that Amazon returns provided. I then requested if they have a piece of tape to stick on the return label to the box and the guy told me that they sell rolls of tape and don’t provide that for free. Overall the guy at the desk was extremely rude.
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June 2023 by Sharon Spehar
Today was my 1st visit to the Vassar customer center ..John and driver in manchester (sorry I can't remember his name) helped me with a perishable delivery...thank you!!!!!!!!
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June 2023 by Victor Alexander
The worker at the desk is rude and obnoxious. Gets annoyed when he actually has to put his phone down and help someone.
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May 2023 by Donna Graham
Horrible experience. They told me to come pick up a package and when I got there they said the package was still on the truck and to wait another 45 minutes. Oh and the gentleman behind the counter told me to go online and pay another 10 bucks to have it delivered the next day to my work. Shipping plus 10 bucks to send there and another 10 to send to work. Aces.
