Ice Factory provides excellent customer service and is very helpful. They assist businesses in emergencies and are always accommodating throughout the year. Customers appreciate the friendly staff who offer demonstrations and guidance on using dry ice safely. The business is highly recommended for anyone needing dry ice, especially for special events or projects, as they go out of their way to meet customer needs.
We were very pleased with the excellent customer experience and service provided. They were able to assist our Dunkin' Donuts location in an emergency.
October 2024
Went here for the first time today to get some dry ice for my Halloween decorations. This place is great! The guy working there was super helpful and even gave us demonstrations on how we could use the ice in different ways and how to safely handle it. I will definitely be recommending this place to others
January 2023
Always accommodating all times of the year .. I have a toffee / chocolate business and I use a lot of dry ice …they never disappoint! So friendly and they go out of there way to help your needs . Don’t go anywhere else ..this guy is the best when it comes to Ice !
