-
September 2023 by Krystal Anderson
These guys came to the rescue when another mover canceled on me last minute. They were courteous, very knowledgeable and best of all the price was actually LOWER than the original company I called. Thanks guys for a “fresh start” at my new place!
-
March 2023 by Vicki Yeager
They arrived on time and worked efficiently and (dare I say) cheerfully! It made a stressful time much easier!I appreciate the respect they showed when handling the furniture! They were professional from start to finish.I would highly recommend your services to friends and family!
-
February 2023 by Des'vyon LLC
If I could rate this company 0 stars I would that’s what they deserve. They lie and their management needs training in dealing with upset customers. The interaction with manager was more problematic then helpful Buddy was literally talking over me and unable to answer any of my questions They arrived 3+ hrs late and then tell me they’re not wrapping certain furniture. I wasn’t provided a prep list. The mover had little knowledge when it came to my information unable to provide a total cost estimate, recall my pricing info instead kept referencing the contract.The company is very shady save your time and money look elsewhere
-
December 2022 by Pamela C
AMAZING JOB!! John was easy to schedule with & his guys moved things quickly & efficiently! Price was reasonable for job that needed to be done. Would hire again in a second.
-
November 2022 by joe rapp
Fresh Start Moving made moving to easy. John and his team are a delight, he had Justin help when he was moving my stuff. Very nice people and incredibly hardworking. Moved my stuff that was an hour and a half away and didnt even bat an eye. The cherry on top, is his unbeatable prices. When they say no hidden fees they mean it. Highly recommend!
-
October 2022 by Brittany Maguire
John and his team are wonderful. They arrived on time, we’re very efficient and made the day much easier!!! They got our belongs from one house to another with 0 issues. I highly recommend this company, they are also so fairly priced!!! Thanks again!!!!
-
September 2022 by Robert Henderson
The team at Fresh Start is top notch. They were courteous, helpful, and consummate professionals. It could not have gone any smoother. Highly recommended!
-
July 2022 by Quality Matters
I used Fresh Start for my move Dec 2021 and was going to use them again but move was delayed. WOW SERVICE! Meaning: Arrived on time, extremely quick and diligently worked with no breaks or wasting time. They BEAT ME TO THE LOCATION. Obviously they did no stopping. Unpacked quickly in an hour. John, the owner prepared a quote based on the minimum and these gentleman did the move within this time, when they easily could have wasted time. It was their team work loading and facilitating a smooth moving experience. Absolutely no damage. Not even a messed up box. We are talking 3rd floor on one end and 2nd floor on another end. No complaining. This company needs 20 stars and folks, you can trust the review system. I also had quotes coming in from movers on line at the time. The others wanted 3 times what Fresh Start did and it couldn't have been any better. Thank you John and thank you AWESOME TEAM!!!! It's great to see a small company and their employees take so much pride in what they do.
-
June 2022 by Erica Donovan
John the owner was friendly and responsive. The guys who came out to move us were great. We were very pleased with their services and will recommend them. Thanks again!!
-
April 2022 by Mark D.
This was the first time i've hired a moving service for a move as previously i've always got a few friends together to get the job done. This time around i decided i needed someone else to handle our move and found Fresh Start. Within 15 minutes of requesting a quote on their website i received an e-mail from the owner (which i must say, being someone who doesn't necessarily like talking on the phone, i found this method awesome) giving a run down on the pricing and explaining the process. Contract was signed & he confirmed the date of service. Day of move the 3 person crew arrived and we're great people to deal with, true professionals. I will admit, the place we were moving from wasn't the most clean place, and they were well within their rights not to handle certain things, however they agreed to ensure my move went smoothly. All in all i was very happy with their service and would absolutely recommend them to anyone looking for a moving service.
-
April 2022 by Anya Kazankova
I will start with saying that I'm disappointed with myself for trusting all the positive reviews this place has. We used these movers a week ago to move to our new house. My husband called and specified we had more than 50 boxes, as well as that we would need some type of blankets laid on floors because we have brand new floors and carpet, and we just had the whole house professionally cleaned. The owner John assured that they always use blankets and neoprene runners. Fast forward to our moving day, the movers are telling us they have a couple of blankets they're going to throw in front of the doors, and that's all they can do. Next, they tell us that the owner told them we have less than 50 boxes. Not sure if John ignored what my husband said and just assumed it's less since we were moving from an apartment. I don't know whether it was because of that or because they only have one truck, but we ended up with the truck that could only fit half of our stuff. So two trips were needed, it took twice more time than expected, and we paid twice more than quoted. On top of everything else, the movers flipped some of the boxes upside down, stacked heavy boxes on top of the light ones (which bent the boxes and made unpacking a nightmare), and left dirty handprints on my freshly painted beige walls.
-
April 2022 by Matt Ciociola
This was our second time using Fresh Start Moving Services and we'll continue to use them again. The staff is on time, very organized and efficient, and friendly.
-
March 2022 by Anna K.
I will start with saying that I'm disappointed with myself for trusting all the positive reviews this place has. We used these movers a week ago to move to our new house. My husband called and specified we had more than 50 boxes, as well as that we would need some type of blankets laid on floors because we have brand new floors and carpet, and we just had the whole house professionally cleaned. The owner John assured that they always use blankets and neoprene runners. Fast forward to our moving day, the movers are telling us they have a couple of blankets they're going to throw in front of the doors, and that's all they can do. Next, they tell us that the owner told them we have less than 50 boxes. Not sure if John ignored what my husband said and just assumed it's less since we were moving from an apartment. I don't know whether it was because of that or because they only have one truck, but we ended up with the truck that could only fit half of our stuff. So two trips were needed, it took twice more time than expected, and we paid twice more than quoted. On top of everything else, the movers flipped some of the boxes upside down, stacked heavy boxes on top of the light ones (which bent the boxes and made unpacking a nightmare), and left dirty handprints on my freshly painted beige walls.
-
February 2022 by Ashley S.
If I could give more than five stars, I would. John and his team were absolute machines. John was thorough, communicative from quote request through moving day, and his pitch is not pushy like some other businesses I inquired. They moved our four bedroom house in almost half the time it took another mover to move in three years earlier. And no damage despite my questionable packing techniques. If you can get these guys for your move, do it.
-
November 2021 by Julie Cobian
Great communication w/owner by text and email. Answered all my questions thoroughly and promptly. The movers were efficient and personable. They did exactly what I needed done when I needed it done, and for a reasonable price. I highly recommend and I’d use them again.
