PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for a variety of pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the excellent doggy daycare service, noting the staff's love for animals and attentive care. However, the grooming service has received mixed reviews. Some customers reported unsatisfactory grooming experiences, feeling that their pets did not receive the expected level of care, particularly with services like furminator treatments and paw trims. On a positive note, the staff, like those in the fish department, are highlighted for their friendliness and knowledge, offering valuable advice to new pet owners. Customers also find it convenient that PetSmart matches online prices, allowing them to save money when shopping in-store or through online orders with local pickup options. While many customers are satisfied with the overall experience at PetSmart, there is feedback indicating a need for more inventory specifically for cat grooming and care products. Despite some areas for improvement, PetSmart remains a popular choice for pet owners looking for supplies, services, and a caring environment for their pets.
The employees are nice but there's not enough of them and the items aren't always in stalk. Maybe I just have bad luck on when I go but that's not likely.
June 2025
Nice stuff, a bit expensive though. Bought some toys from here n my dog does not even care for them.
June 2025
My groomer Ally did an awesome job!! Go see her 🙂