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June 2023 by joe hadge
Very nice staff convenient location easy to utilize. They have extra services n have a human touch.
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May 2022 by Andrea Knoblock
Terribly unprofessional establishment. We had a reservation to pick up a moving truck at 11:30am but upon arrival at 11:20am the place was closed and had a sign saying “be back at 11:35am”. We decided to wait it out and at 11:55am there was still no sign of anyone in the building. In the time we spent waiting two other customers showed up and were confused that they were “closed” as well and left. Tried calling the office and heard the phone just ring til it went to voicemail. We spoke to someone earlier to confirm we were set for 11:30am and was assured everything was set. To get there and wait another half hour with no one there to help with an already existing reservation was beyond rude. We left and have to get another uhaul rental last minute and make sure nothing is charged to the card with put with the reservation. All in all terrible first experience and will be our last with this location.
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April 2022 by Frederick831
THE SERVICE AT OMEGA WAS EXCELLENT!! MY MAN, SCOTT PROCESSED MY U-HAUL PAPERWORK FOR MY VAN AND QUICKLY GOT ME OUTTA THERE. I AM VERY PLEASED WITH THE SERVICE. ---FREDERICK BROOKS JR.
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September 2021 by Glenn Sliker
Been storing our RV at Omega for six years. Scott (manager) does a great ? job! Omega has secure entry and exit gates, more than adequate fencing, 24 hour video surveillance and they do a great job with pest management. Excellent storage facility!
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June 2021 by H E
Safe, clean, kind.
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November 2020 by Alfred Kornegay
It's off the main traffic routes and that's good and very reasonably priced
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September 2020 by Akshaya Patel
Bait and switch. Get you with free one month. Make you pay $8 a month insurance even though home owners covers it. Scam. Too bad I have give them one star. Stay away. NJ needs to regulate these people
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January 2020 by John Lasinski
I saw a payment for storage posted on Debit Card in December when I haven’t had anything in storage since September. I asked them to credit my account for the month of December but they refused.
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January 2020 by Leila Cromedy
Great service
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September 2019 by Lisa Dempsey
Do not use for U-Haul! Ordered a 17 ft truck , got a 10 ft. Used in town for 2 hours, charged extra for gas. Quoted one price, paid 40.00 more than was quoted.
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August 2019 by Dheeraj Tandon
Good place
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June 2019 by Richard Van Hise
Great place
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April 2019 by Tony Topol
Quality staff with excellent service. Told them I was on a tight schedule and they worked quickly and effectively to get me in and out happy. 10/10
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April 2019 by P M
Excellent experience here! Not cheap - however, money well spent. Well managed too.
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March 2019 by Positive E.
I'm extremely pleased with the level of customer service, the value and the facility itself. I have gone there during daylight and evening hours and feel like they have everything in place for maximum security. My space is well lit, clean, dry, the door and gate function very well. There has been a truck reserved for me every time I ask. And the fees are adequately explained in advance. I even got assistance when I did not ask for it since I was flying solo and trying to move a 9 foot sofa by myself. (Thank you Jesse.) I will say after reading several negative reviews - I do happen to be what some would might say a privileged white woman. If I thought for a minute the great customer service was delivered to me because of my race - I would certainly go elsewhere. I can only hope this is not the case. No room for racism anywhere. There is only one race. The human race. Respectfully Submitted.
