United States Postal Service
Post Offices,
Shipping CentersHours:
1 Craven Ln, Lawrence NJ 08648 Hours
About United States Postal Service
The United States Postal Service generally provides adequate service, though experiences vary. Some customers have received helpful assistance from friendly staff, with one clerk going above and beyond to help correct a package issue. The office is clean and well stocked, and staff efforts during busy times are appreciated. However, there are concerns about staffing levels, especially during lunch rushes, which can lead to longer wait times. Some customers have faced issues such as receiving other people's mail, which raises questions about delivery accuracy. Additionally, there have been instances of rude and condescending behavior from staff, particularly towards new employees and customers, which can make the experience uncomfortable. Overall, while the USPS offers acceptable service with some positive staff interactions, inconsistent customer experiences and staffing challenges suggest there is room for improvement.
Most Recent Reviews
March 2025
Lady at the counter was very knowledgeable and helpful.
November 2024
For the past few months I’ve been getting other people’s mail. Different last name, different addresses all put into my mail box.
I can’t understand how the mail carrier doesn’t see this. Put in a complaint with the 800 number.
October 2023
There was only one person during the lunch break rush, but she was doing an amazing job helping and getting the line moving. Wish it was better staffed.
More Comments(54)
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