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January 2024 by Joe
Got a new phone here and had to go through a lot of corporate red tape to get the upgrade, which took a while. The representative helping me, Gregory, was awesome. He helped guide myself and the account holder of my plan through all of the hurdles, telling us who to call and all of the necessary information to tell them. Gregory was also very personable and made the process much better.
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January 2024 by Elizabeth Frink
The representative was very knowledgeable, professional, helpful and pleasant. She helped me to get the best out of the services offered by AT&T quickly. Her explanations were clear. I feel like I saved a deal.
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January 2024 by Milosz Labno
Walked in at 7:30pm to transfer an old phone onto a new one was told can’t do it because they close at 8. Company policy??? That was my last time at this location.
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January 2024 by leo bridgewater
Tash was an excellent customer service representative. She made my in store visit a pleasure.
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January 2024 by Paige T.
Nigel is the absolute best! Very knowledgeable and very patient. Unbelievably accommodating!
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December 2023 by Maria K
Quinn and Michaela were knowledgeable, patient answering my questions and made the entire transition smooth as silk! My best experience.
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November 2023 by Etienne Roux
Nigel at the AT&T store provided excellent service, advice and did what Apple Store could not when my phone battery health was getting near 80%: upgraded my phone from 13 to 15 and structured a deal so that I am paying LESS on my account. With two iWatches included.I am a very happy customer!
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November 2023 by Pamela Chartock
My husband and I went in to get new phones and watches. My husband is Samsung and I am I-phone.We were lucky enough to work with Gregg, who was AMAZING! He was patient, knowledgeable, and provided excellent service! And although he was great with all of my I-phone needs, Gregg is a Samsung expert!We also had a great experience with the store manager, Quinn, who came over to check in on us, and also offered a helping hand with my husband’s watch!We cannot recommend AT&T, Gregg, and Quinn enough!
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November 2023 by Kate Bloor
I visited AT&T store, was immediately welcomed by "Quinn"who was Extremely helpful and Knowledgeable to solve the Problems I was having on both of my Apple phones. The 7 SE was blackened out on apps and My 13 was confusing me ,So Quinn very capably restored and set them up , and managed correcting them. Thank You Quinn for your Kindness and Expertise. Kate Bloor
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November 2023 by Arielle Belluck
Mikayla was excellent! She helped me buy and set up a new phone, and was extremely helpful and friendly.
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October 2023 by Kevin Kavanaugh
I went to the AT&T in Lawrenceville, NJ provided excellent service!
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October 2023 by SAM IAM
I used to go in this store and was always given 100% attention. But not this time, received cold service. Sales person didn’t seem interested when he realized we were only buying accessories. He seemed to be in a rush to finish doing business with us, did not even mentioned anything about my receipt after scanning my credit card. Only after I asked if I was getting receipt in email he said yes. And yet 24 hours later I haven’t seen any receipt in my email. Also noticed when more customers came in the store, this sales person called someone inside to come out and help other customer, that other sales person didn’t even seem happy to do so. I noticed all the staff in this store is new and not friendly at all.
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September 2023 by matthew kiefer
AT &T was really helpful on a busy day. They helped in every way
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July 2023 by Malini KS
I really wish I could have read the reviews before I went to this store. Same as others have written. There is no explanation of the monthly bill that you will receive after adding additional lines. After everything, a simple answer you get is, sorry, we cannot do anything.
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July 2023 by Devon Scarlett
The Rep., Gregg, was exceptionally helpful and extremely knowledgeable. Great job Gregg.
