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August 2025 by john sheppard
They will not take debit card payments even if you have ID. They are very disorganized. The check in tablet is utilized when they feel like it.
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January 2025 by William Cary
I like Champs for sneakers. They didn’t have my size so I ordered them from the store and when I received them, they were too small. No biggie! I can’t blame Champs I still like shopping there
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April 2023 by Brad K.
Champs Sports in the Quakerbridge mall is the real MVP when it comes to ordering online and pick up in store. I was amazed at how efficiently the process worked, it was like a perfectly executed in-bound pass. Once I got my hands on the package, it was game time for my new fresh kicks. I felt like I could run faster than Usain Bolt in these sneakers. I even attempted to jump over the store counter like Michael Jordan, but I quickly realized my vertical leap is more like Charles Barkley's. The staff at Champs Sports were awesome and made me feel like a superstar. If you want to be a baller, shot caller, and have fresh kicks, then this is the place to be!
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December 2022 by Michael N.
In a mall-based sporting goods store I want two things... first... a staff that hasn't been hitting the edibles and second, a staff that knows where merchandise is. I can usually take it from there as I've been lacing up my own shoes for quite some time. Since the store is in a declining mall, it's light on crowds and gridlock - and since they charge a few dollars more for most things, they're highly likely to have what you want in stock. I'd rather pay a little more up front and be done than put out an APB on some sneakers and waste the day wandering the earth. Malls can still be useful. Five easy stars.
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December 2022 by Yasmin Salvador
Never answer the phone or phone is “offline”
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September 2022 by holly robertson
amazing shop
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August 2022 by De Dubb
Staff was helpful.
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August 2022 by D. Whit
Staff was helpful.
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June 2022 by Courtney Brown
Bought sneaker from store in the mall prices was different when I was purchasing them and management wouldn't honor that.
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August 2021 by Brianna Sari
I've been shopping at this store for 20 years and usually encounter a great experience with the staff in the store. I'm not sure how these associates are being coached or trained, but unfortunately this will be the last time I visit this store. I did my best to act accordingly but to be honest, receiving terrible service and feeling humiliated by a young adult working at a mall is degrading and I would not shop here again or recommend this location to anyone. I was treated really poorly to be honest and I am not expecting much but this visit was just appalling and if you're looking for a place to buy shoes and be treated with respect, good luck finding it here. If the store manager ever sees this, I recommend you coach your team and remind them what is it to work as a customer service associate because this store did not give me anything good to say about the service received.
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January 2021 by Google user
I've been shopping at this store for 20 years and usually encounter a great experience with the staff in the store. I'm not sure how these associates are being coached or trained, but unfortunately this will be the last time I visit this store. I did my best to act accordingly but to be honest, receiving terrible service and feeling humiliated by a young adult working at a mall is degrading and I would not shop here again or recommend this location to anyone. I was treated really poorly to be honest and I am not expecting much but this visit was just appalling and if you're looking for a place to buy shoes and be treated with respect, good luck finding it here. If the store manager ever sees this, I recommend you coach your team and remind them what is it to work as a customer service associate because this store did not give me anything good to say about the service received.
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August 2019 by Taneisha Middleton Bowland
Priced a bit high but good quality
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July 2019 by Taneisha Middleton
Priced a bit high but good quality
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January 2018 by al mcmillan
Went to returns 2 items that I purchased from this store and the staff member told me he couldn't do my return because if he did he would be short, and asked me to come back later on. I asked to get a manager involved in this decision and he went and spoke to the manager in which he also denied my return and said to come back later! WHERE IS THE CUSTOMER SERVICE AND PROFESSIONALISM!! To make me waste time and gas to travel back and forth was non acceptable! Will never shop nor will suggest anyone to go there!
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January 2018 by Alicia Brown
The manager of this Champs is rude, and he's unprofessional. He degrades his coworkers in front of customers. The manager I'm referring to is Francisco.
