H&M is a clothing and footwear store for the whole family, offering style and elegance. Customers report a great selection and quality garments at prices referring to that quality, with perfect sizing available. Experiences vary; some note a wonderful, uncrowded experience with very friendly and efficient staff who help find items and sign up for rewards. Others report huge lines, only one cashier, and the store being hot inside. They note slim picking for work attire and that discounts are only found online, not in-store. Select stores are now open, requiring face masks upon entry in all US locations.
By far, the worst experience of a simple pickup of my order. If i would have known that it’s so bad, I’d never ordered anything online from them. Understaffed, and unfriendly. I believe a big corp can afford a better staffing.
August 2025
Great store! Trendy clothes, affordable prices, and helpful staff. Always a pleasant shopping experience!
September 2024
The service was amazing there was a woman by the name of Jell in fitting room department that was amazing with her customer service. Definitely recommend to anyone else