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February 2024 by M C
My husband and I went there to Christmas shop in December and they followed my husband, whom is a man of color, around the entire time. At one point a salesperson just posted herself in the section where we were looking and there were zero other customers. She wasn’t trying to help us and she stared at my husband the entire time. Never returning. Word to the wise, just buy your products directly from the maker and don’t support this trash.
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January 2024 by nicole hanhan
Katelyn and Jassy were so helpful and kind at this store last week. The place was clean and I felt very attended to by the staff despite the fact that it was very busy Saturday. Well managed store. Thank you for the great experience. We spent a lot of money.
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January 2024 by A Sezikli
Went into this location today- i understand everyone these days hate working and don't like their jobs etc- but the lack of care from employees and one Sephora employee stared me straight in my face and didn't even say hello- it was so bizarre. I just quickly walked around and left because i felt like i was nuisance to have even walked in.
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January 2024 by Tara O'Brien
Went into the store last weekend and it was absolutely filthy. The testers are deeply gauged out, smeared everywhere and generally look absolutely revolting. I mean every single one is that bad. They literally all need to be thrown out and replaced. The shelves are pretty empty and a bunch of what is there looks so gross and broken down from being treated poorly and from the testers all being spilled I wouldn’t buy them. This store needs a complete overhaul because what on earth is happening.
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January 2024 by Lola Maee
The rudest staff . No one greeted me and when I did walk up to someone to ask a question her facial expression was so not inviting
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January 2024 by JC DeMaria
So dirty in there and so many employees yet no one wants to help with anything. All of the testers are disgusting, the trash is overflowing, and the shelves are a mess. Such an unpleasant shopping experience.
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July 2023 by Leah Barrios
Jazzy,(not sure how she spells her name) was awesome! She answered my questions and knew right where the product was that I was looking for! The whole team is great too and super knowledgeable!
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June 2023 by M L
Yesterday I had the best customer service ever by Andrea. Is kinda intimidating for me to buy makeup, because the only thing that I know is how to apply mascara. Andrea helped me to find products that are perfect for me and within my budget. It was a great experience and I'll be back soon for more products.
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May 2023 by L T
Yesterday I had the best customer service ever by Andrea. Is kinda intimidating for me to buy makeup, because the only thing that I know is how to apply mascara. Andrea helped me to find products that are perfect for me and within my budget. It was a great experience and I'll be back soon for more products.
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May 2023 by Wind Joy
I think the associate who helped me was named Glitter. She was very helpful in a store that would've been otherwised described as chaotic. If you don't shop here regularly and/or don't know much about makeup, brace yourself but know that they have plenty of helpful staff to help you navigate.
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May 2023 by Cat &
Not much in stock and employees are very unhelpful, almost aggressive. I felt very attacked in this store.
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May 2023 by Adebummy Reid-Baderinwa
Jessy was the sales representative that attended to me and she was very helpful and professional. Exceptional service.
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April 2023 by Anna
I just had to get on here and recommend the K18 repair in 4 minutes leave in treatment. I bought it yesterday, used it, and my curls are so bouncy and healthy, hair feels great. I will definitely repurchase, it’s worth the moneys! Thank you Karen who recommended it ??
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April 2023 by Heather Dotson
Visited this location today and the store is lovely and clean however the employees really make it a dreadful experience. They are not only rude in tone but in the way they look at you. I had 3 employees walk by me without a simple acknowledgment of being in the store- another gave me a nasty look -again without even a word - finally a very nice employee asked me if I was finding everything ok and then helped another guest. She was the only one acknowledging others and being friendly.So many reviews stating the employees are rude.. maybe it’s time to train them in proper customer service?
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February 2023 by Susan R
Caitlyn was a great help, and picked a wonderful foundation for me, all of the staff was helpful!