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November 2023 by Elise Marotta
Had a great experience at Novak Motors purchasing my Jeep Wrangler . Joel Lambert was great at assisting me throughout the whole process of deciding/purchasing
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November 2023 by Virtuoso Mo
Love my jeep and love my 2 free oil changes and love the customer service! Live in PA but might still head here even after the freebies!
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November 2023 by Zac Henneman
Had my tires replaced at Novak in Lebanon, NJ. They found me some great tires for a good price and took great care of me. I have a number of friends who swear by them and now I do too. Thanks Novak!
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October 2023 by Anna Chosak
One thing that got me in the door of Novak Motors was the number of five-star reviews here. Once there, it was clear why they had earned them. After dealing with exorbitant "dealer fees" at other places, it was refreshing to be given an honest price with no dickering involved. Franco was forthright, honest, and an absolute pleasure to deal with on every count. I was initially interested in another car they had just added to their inventory, but while we were talking about it, the shop called and told him about a problem with it. He turned to me and said, "I can't sell you that car," and showed me the problems with it on CarFax. I felt that I was in very good hands and that I had finally found a car dealership I could trust! I am extremely pleased with the vehicle that I did end up buying, and they made sure it was as clean as a whistle before I drove it off the lot. I recommend Novak Motors and Franco Cerullo very, very highly!!!
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October 2023 by Ultan Byrne
Novak did the service on my 2016 Wrangler and WOW!Every dealership on the planet should be like Novak. Travis in service is exceptional at his job. I couldn't be happier. I am so pleased with my experience at Novak i'm going to buy one of their vehicles. Outstanding all around!!!
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October 2023 by Nikolina Kurzatkowska
Wonderful experience! Prompt communication from Rick (General Manager) as soon as I submitted my online inquiry. I came with a specific vehicle in mind (though there is no shortage of options on the lot if you're looking to browse!) and had fantastic assistance throughout the process. John was a caring and efficient salesperson along with Hans who worked diligently crunching all the numbers and handling paperwork. You're in good hands with this team - highly recommend!
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September 2023 by Jacob Belardo
Went all over New Jersey looking for a used Toyota Highlander. They hands down had the best one and beat Toyota powertrain warranty. My wife and I had the best sales man as well if you go ask for Joe and no hidden fees like everywhere else! Best experience I had so far buying a car.
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September 2023 by Sara Catalano
Had such a great experience with my Dad buying a truck at Novak Motors. We worked with Joel for the second time and he was absolutely wonderful. Cannot recommend Joel and Novak's services enough. They definitely make it easy and as a returning customer they were willing to work with us even though we purchased a high end truck that had not been there long. Will be going back for the next vehicle!
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September 2023 by Meagan Roach
I had been looking for a needle in a haystack for about a year. I went to Novak motors and with the help of Jerry found exactly what I was looking for. The staff was amazing and helpful. Before I knew it I was the proud owner of my new car. I wish I would have started my car search here.
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August 2023 by Kenneth Donatelli
Highly recommend getting a vehicle here. Joel and Rick both helped me out tremendously on finding the right vehicle. I never felt pressured at anytime and it was definitely a stress free buying experience. They are a very upfront and honest business to work with.Thank you Joel, Rick, and the Novak Motors employees for all your help.
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August 2023 by Robert Nonni
Anita is a terrific customer service representative. She is a nice person who knows what she is doing. Novak techs went over our car prior to our taking it on a vacation trip, and found and fixed a number of issues.Thank you, Anita, and Novak Motors!
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July 2023 by shawn davis
This may have been one of most pleasant experiences buying a car I have ever encountered. Joe my salesman was very nice and upfront as well as all the other people I delt with. there was no pressure, no additional fees and no hidden cost. I will highly recommend everyone I speak to to use this dealership. I definitely plan on coming back for my next car.
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June 2023 by Johnnie Kay
I have turned over all of my auto repair work to Novak. Their service writers give accurate estimates, and offer appointments for customer convenience. Their technicians are highly trained, many with years of experience at Novak. I find them to be very fairly priced, willing to work with their customers, and provide HONEST feedback about your vehicle. One thing I appreciate most is their skill in not only diagnosing the current issue, but their ability to catch other deficiencies that could become serious problems in the future. The bottom line is that I TRUST my vehicles to Novak Motors.
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June 2023 by Jonathan F
Franco is the man! I called about a new truck on Friday, we scheduled the appointment to meet first thing Saturday, he had me in and out as fast as he could. Everything was so easy and smooth I almost forgot I was buying a truck. Hands down the best experience I’ve ever had at any dealership and I’ll make sure to never go anywhere else for my truck needs!
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June 2023 by J Hart
Absolutely the best place to purchase a vehicle. We have purchased our last two vehicles from Novak. They are professional, honest and exceedingly helpful with all of the steps and won't take you for a ride!
