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November 2023 by Jae Beta
Customer service was terrible. Assistant manager, Angel, was rude, at best. When we inquired about polices his response was either, “I don’t make the rules” or an ultimatum. He eventually put his hand up in our faces in attempts to silence us. When discussing cars, he was argumentative. When we inquired with another representative, he belittled the employee stating, “he’s only a part-timer.” However that part timer has more grace and customer service etiquette than the assistant manager. To boot, the waiting area and counter reeked of cigarettes. Atrocious environment and customer service.
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September 2022 by Luis Rodriguez
Wasted a day to rent on this location because they only work until 4:30 pm.!THEY DO NOT have Epass service for tools like other rentals companies. I mean this is NJ , tolls are 16 dollars a Pop. The excuse( provided by Francisco), was that you pay cash. But then when I asked about the electronic tolls he just said they will be billed to the car’s plate WITHOUT FINES. just the tolls cost. Was a total lie. Do not rent on this roach rental with only a few old cars available.
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January 2022 by Angela Diaz
This linden location has the WORST CUSTOMER SERVICE I have ever experienced. The guy with the long hair and with misery written all over his face was extre rude
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December 2021 by Billie McShane
Wasted my time. I had called and made a reservation on the phone to ensure the location would take debit cards. I arrived and they only take them if you prepay. Had I been aware of that, I would have but at this point, it was too late.
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December 2021 by Billie M.
Wasted my time. I had called and made a reservation on the phone to ensure the location would take debit cards. I arrived and they only take them if you prepay. Had I been aware of that, I would have but at this point, it was too late.
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September 2021 by Tuana McQueen-Coleman
Usually pretty decent. The last rental the car was filthy. I was in a rush so I just took it and had it cleaned. They didn't reimburse me.
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July 2021 by Tuana McQueen
Usually pretty decent. The last rental the car was filthy. I was in a rush so I just took it and had it cleaned. They didn't reimburse me.
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June 2021 by Susan Hudak
They went over and above for me with my rental. I highly recommend Budget in Linden, NJ
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May 2021 by Kendra Vinson
The best location so far very respectful, professional and moves fast with processing everything.
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December 2020 by Andre Samuel
Great spot. I wasn't able to get in for my reservation called and the held the car anyway, quick check-in and out, clean car. Thank you
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November 2020 by Moshiko Cohen
Rented a car for 1 day, the car wasn't newer like in the airport but costumer service was great and check it and out was fast and smooth
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September 2020 by Red Dragon
This place is really good and fast.Not much documents need it like other rental offices car. Good cars... thank you so much.
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September 2020 by Donald Cox
Good experience the employees are very respectful and vehicle was very clean
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March 2020 by chukstyle jackson
They keep giving me the greatest prices I love this place
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February 2020 by Vonny S
People need to be careful when the prebook on line because all though you don't have the vehicle they take your money and put a hold on your account
