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February 2025 by Kathy Smith
It’s a shame all of the metro places don’t answer their phone in store, then when you go there, you get a very rude unpleasant representative
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January 2025 by Terrence Hyden
Says they close at 20:00.. 18:15 lights out already. Guess they don't need the $
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December 2024 by Kevin Byron
Very poor service on Friday dec 27 2024 at 3pm. Didn't get employee's name but he wasn't knowledgeable or friendly, and it seemed like we were inconveniencing him with our questions. He should consider a career where customer service is not important
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July 2024 by Teresa Bahadur-Desir
I had an issue with the manager at the store yesterday and was very upset, so I wrote a review. The owner responded quickly to my review and provided an email to get in touch to resolve the issue. Everything was resolved within a few hours. I really appreciated how the owner dealt with the situation promptly and left me satisfied. Hopefully, next time I visit the store, I won't encounter that situation again. I'm only going back because of the owner's impeccable service.
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March 2024 by Tania Velastegui
Great work
Thank you for your attention and patience with my questions :)
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February 2024 by magally chaves
They should update business hours ??
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January 2024 by Hazel Guaraco
I have come on several occasions when it is supposed to be open, in fact the fights are on, it is 11 in the morning and no one is there. This is terrible
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August 2023 by Jorge Morales
The woman who is serving today is a saleswoman with very poor service. People like that should not be in customer service. She is an undesirable pedantic person. She leaves operations halfway to start with other people. What happens apart from that is very distasteful. She told me that a sim car cost 10 and then she ended up charging me 20, she went overboard, she is a very bad salesperson.
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June 2023 by yesenia esquivel
Good customer service.
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June 2023 by Felipe Lopez
Excellent service! The best in the area
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June 2023 by Frank Hoyos
The guy who serves is very friendly and has time to explain to people who need it, please continue to have people like him, thank you metro
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June 2023 by luz marina hoyos
The service was very good. Luis treated me very well and is very very kind. I would love to return to the store because of people like him.
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June 2023 by Jorge Cartes
My name is Marines and I want to tell you that Luis's attention was excellent. Professional, friendly, patient with
OLDER PEOPLE.
Because of employees like him, it makes one continue with metro pcs.
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April 2023 by Bts N.
The guy working there was kinda rude and dismissive. I went to upgrade my phone and the guy there made me buy a screen protector because supposedly it's part of a promotion and I HAVE to get it or else I can't buy my phone! The screen protector was about $25 dollars and on top of that my phone plan went up 20 dollars more when I clearly asked him to keep my plan the SAME. I spoke to him on the phone after I left the store and asked him to change it back and he said I needed to do that the next month bill he was also trying to make me buy a phone case that cost 65 dollars too. He told me that in order to get my NEW phone I needed to buy either a screen protector or a phone case if not I couldn't buy my phone. I was in a rush and needed my phone right away since I unfortunately broke my old phone so I ended up buying the screen protector instead because it was cheaper than the phone case. I got my phone and left. I will never go back here tbh If I wasn't in a big rush to get a new phone I would of went somewhere else. I'm mad I spent more than what I was supposed too. And the added plan bill was what pissed me off the most. Anyways don't go here. And don't trust this man!!!
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March 2023 by Yese Pérez
Good customer service.
