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January 2024 by Dawn Erawoc
Wanted to purchase a sweatshirt. The sale said $8.99. When I get to the cashier she said it was $14.99 so I refused the purchase. Also had a pair of jeans that didn't have a price tag. The manager told the cashier the cost was $49.99. I refused that item as well. I went back to the rack and picked up the same jeans and the ticket price was $44.99. I do not trust the cashiers or manager to be honest with customers. I've shopped here since the opening of this store and now I wonder how many times I've been cheated. There was suppose to be a sale today and everything was overpriced. I'm inclined to return my purchase. The cashier didn't even apologize for the error.
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January 2024 by Sergio Rios
Food is amazing and the service is good.
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December 2023 by Devon James
was outside walking past this store this past saturday saw the african american manager chase another african american lady who stole to the parking lot he yanked the bag yelling fat and ugly to the customer hilarious like watching a movie scene manager went back inside empty handed lol
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December 2023 by Dorothy Anne Miller
Been a customer in this store since it opened and never had a complaint but this past Black Friday, I went there to do my annual Christmas shopping because I received an email saying everything was 50% off. During checkout, I told the cashier about the online sale but she responded back telling me not in the store. She then called the General Manager and this is when things went really bad. This General Manager needs to get reported and get fired. He is very discourteous, disrespectful, unpleasant, disgusting, awful, horrible, you name it. What a rude man he is talking to customer like that. He could have said it nicely and I would understand it. I work in retail and I know the policy. This guy walked away yelling he doesn’t care. Mind you, it was busy in the store with line of people, so everybody just watched him acting immaturely. Get this guy out of this store or Old Navy will lose customers. I will never ever step foot in this store. Give your business to other Old Navy in the area Jersey Gardens or Menlo Mall. This store is not worth it unless it change the management.
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November 2023 by Wilson Rendon
Great atmosphere and very friendly staff..Great clothes and good selection and prices.
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September 2023 by Vanessa Rodriguez
first i totally agree on d review about d general manager. i had an encounter with him before and he rolled his eyes while shaking his head because I needed help. unprofessionalism at its finest. quit your job because obviously this ain’t for you, better yet, learn proper etiquette. his name tag says drew, i called corporate and reported him. second this old navy is the only store who closes at 8pm at aviation plaza. pandemic is over, go back to regular hours! people with full time job like me shops at night. i do not recommend d general manager. i do not recommend this store. mal servicio al cliente.
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September 2023 by Shaniqua Greene
The general manager in this store is the rudest, bad-mannered, most unprofessional, impolite person I have ever came across. This man is a full blown ill-bred. No manners whatsoever. Old Navy needs to re-train and give him lessons on how to treat or talk to customers properly because this store will lose so many customers in the future. One star is being courteous. If I could leave zero star, I would. I ended up not buying anything at all and I will definitely not be coming back into this store.
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September 2023 by aliyah b.
Tamya was super helpful when I was in a rush to get to work and had to pick up an online order that was not yet available. Her swift and prompt customer service even when managing a long line was much appreciated!
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June 2023 by Christina Ramirez
My visit to the linden nj old navy was a pleasant one. The lady that checked me out was very patient with me. I had two returns and a purchase. She answered all my questions in a polite manner. The store was super clean and bathroom was amazingly clean.
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June 2023 by Veronica Twin
Clean and bright. You can find what you are looking for because there is NOTHING all over the floor. The workers actually work. If you need help; they are willing to help. I been here so far twice, and it wasn't busy. I even picked up an online order. What you see online and not normally going to be in the stores. They have Better Sales online than in the store.
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June 2023 by Auryn
I only browsed inside. Haven't really gone in and tried on clothes. Outside of a long line, place was decent.
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June 2023 by Josephine Cleary
Very clean, and the sales woman that helped me was very polite and knowledgeable. Will go back again.
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June 2023 by David M
Great place, lots of choices, quick in and out!
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February 2023 by A&J Dynasty
The cashier was very rude I love old navy always have but the lady needs to do better
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January 2023 by Judi Prescott
It's ok no workers assist the customers.