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February 2024 by polina leapman
I came to the store on Sunday and they were very busy, but everything went super quick, because they were very organized and professional.Special thanks to Evelyn,she was great and manager Juan
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February 2024 by Lorissa Nicola
It is very beautiful and provides great services. I loved it. I bought a phone. It is very beautiful and provides great services. I advise everyone to visit it.
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January 2024 by Gerania Martinez
When my husband went to put in a fourth line they told him he qualified for a new phone. And he asked me if I wanted to change it, and obviously I accepted, that was like in June and we had not given importance to the charge because it reaches the cell phone... and it turns out that they are charging for a line that we do not have, that number is not in the 4 lines telephones. And we are also going to take the box because the Internet is, the connection is horrible... I think we will cancel, it was a bad move that they are charging without our authorization. We are disappointed.
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January 2024 by Teresa Felix
Go talk to Nikki she’s amazing !!!
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January 2024 by Gopalakrishnan Balasubramanian
Lovely and caretaking associate. We get our requests are addressed.
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January 2024 by Jersey Strong
Every time I go to them. They are very good at what they do and they know what they're doing. They are very helpful unfortunately they can't do anything about the prices they don't set the prices T-Mobile does and they will lower their prices when competition comes around. To me the workers deserve five-star rating
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January 2024 by Ismael Lozano
Very good service
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December 2023 by Carlos Vializ jr
Fast service, in and out
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December 2023 by Marcos Mata
I went into this T-Mobile location to upgrade my phone and was immediately greeted and assisted by Nikki D. Nikki answered every single question I had without hesitation and provided accurate and factual answers. She was extremely professional and did not try to upsell me at all throughout the entire process which was nice to see. Nikki went above and beyond and exceeded my expectations. She is an asset to your location and company and deserves a raise and/or promotion asap as her customer service was outstanding. I walked out satisfied with my new phone and will be back to upgrade future devices. Thanks again!
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November 2023 by Yolibeth Rivera
Went to go get upgraded and was assisted by Nikki I believe her name was. She was extremely helpful and very patient. Walked out with a pink 15 and am very satisfied. Keep up the good work !
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November 2023 by Cindy Jean
They aren’t very friendly and they’ll ignore you. I had a couple questions about my phone and upgrading it, one dude came up to me asked what my issues were then left saying someone else was going to help me even tho he could’ve easily answered but i waited for that someone else to help me…no one came, I sat there for 10-15 mins and no one came one dude looked at me and smiled then walked away, i left and probably won’t be back. This isn’t the first time this has happened either.
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November 2023 by Jean Bernard
I was at t-mobile on edgar road in Linden New Jersey and Nikki had provided me with such a an excellent customer service. Please, don't hesitate to stop by there if any issues with your phone!
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November 2023 by bryant jack
I just wanted to say Nikki gave excellent service to me she help me all the way with the problem I was having. Excellent job Nikki if this matter I would vote you next team leader with the skills knowledge and patience you serve when it comes to the customers.
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October 2023 by Bryan D.
Came to this location wanting to upgrade my service and buy a new phone. When I first walked in, there were 5/6 employees huddled around a table. I was not greeted or have anyone look in my direction. I walked over to the wall and starting fiddling with phones, again, no one paid me any attention. I peered over several times to see the same group talking amongst themselves or playing on their phones. After about 7 minutes, I got frustrated and left, again no one even noticed I'm walking out the door. I drove to Jersey Gardens mall and visited a store there. I was greeted as soon as I walked in, was able to get my phone and upgrade my plan within an hour. Linden location is the worst I've ever been to.
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October 2023 by Felice Twaddle
Keith was very patient and efficient. I was very comfortable with him adjusting apps on my new phone. I would definitely recommend him for your next visit.
