The UPS Store #7165 in Linden is known for its friendly and helpful staff. Customers appreciate the professional service, quick responses, and knowledgeable employees who handle packing, shipping, printing, and other services like notary, shredding, and faxing. The location is locally owned and operated, with many customers choosing it over other stores for its excellent customer care. Staff members are consistently described as friendly, cheerful, and patient, making each visit pleasant. Customers have praised the store for resolving issues like billing errors promptly and offering apologies and small gifts as a gesture of goodwill. The team’s respectful and fast service creates a positive experience, and many customers feel confident returning because of the overall quality of service. Despite some individual concerns about one staff member’s behavior, overall reviews highlight a welcoming environment with attentive employees. The store’s combination of efficient service and friendly attitude makes it a favorite for customers in the area, ensuring they leave satisfied and willing to return.
Came here to return a large purchase. Joseph was absolutely great and super helpful. Likely my goto UPS Store from now on!
February 2026
Never had an issue with sending packages from this location, and the staff is always helpful and friendly. Have a friend that had issues at the UPS Store by him, so I suggested he try the one I go to, and he had a great experience. They were knowledgeable, and the service he was provided was completed in a timely manner.
January 2026
Ariana was excellent, very courteous and professional, and i was just glad she helped me.
