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January 2024 by Sebastian Moskal
Drivers window did not work. Handle was missing. I had to get out of the van on the parkway to pay the toll. No one inspected or cared that the window did not open. Spoke to someone, on the phone, they did nothing about it. DO NOT RENT FROM THERE!
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December 2023 by Janice Craft
GOOD CUSTOMER SERVCE.
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November 2023 by Joseph Colombo
Good service friendly
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November 2023 by Anna karina silvotti
The truth is that the man there, since he didn't speak English, was rude, I don't recommend this place, I know we're in America (I don't know why people have to remember that) but it's not something to be rude about.
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October 2023 by Krstl Cstrn
Excellent customer service!
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August 2023 by BIGG MIKE
The service was very convenient ?! The only issue was finding the key drop box. Maybe they could do a better posting where it might be on the property.
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July 2023 by Ruslan ashirbay
Looks like scamLady who answers phone keeps saying wrong number
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July 2023 by Melissa Mak
This place is a joke. Rented form here and they overbooked so they redirected us to hillside. When we get there, they don’t have our truck. Also the phone number for this place is also trans because a lady picks up and says it’s the wrong number. The people at hillside were laughing because they probably knew this whole place is a scam. Do yourself a favor and rent anywhere but here. I wish I read the reviews first before I did this.
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March 2023 by Julian A. Merriman
Zero stars! (Contract # 74757270) I ordered this truck online and I don't have a receipt for what was a completely different Contract Number. This number was issued anew at 225 Long Avenue, Hillside, where I was redirected from Linden, which is what I reserved for. The U-haul facility in Linden overbooked.Stay away from these people, especially making reservations on their website unless you want to get ripped off!(1) They got my address wrong, (2) they charged me for a one-way rental instead of a round trip, (3) they charged me for insurance that I didn't want. (4) They never made clear their ridiculously high per-mile charges (but I can accept that because I used the miles)The total cost for a 5-foot 20-year OLD truck with an Ipod adapter, noisy belts and a small chip in the glass of the windshield that had been marked but not fixed and thankfully didn't grow any larger (I didn't notice it until too late) was north of Five Hundred Ninety Dollars ($590) for a 388-mile round trip.There is no record of the original terms I set up online. STAY AWAY FROM THESE PEOPLE!By the way, Penske is going to charge me less than HALF for the same trip with mileage! Do yourself a favor, go with ANYONE but these folks. All they're good for is renting trucks to terrorists and the criminally insane.Twenty-five years ago U-haul oversubscribed and left me without a truck while I had workers standing by. I can't believe I allowed this company to screw me again. The company deserves to go out of business.
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March 2023 by Ross Johnson
2500 for a 10ft truck from NJ to GA, no way. Penske saved me $700
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January 2023 by Robert Moore
I rented a truck recently and I opted to reserve the truck online. I also completed the rental process on my phone. It was smooth and quick. I would recommend but, they do not allow parking on the lot. That is the reason they don't get five stars.
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December 2022 by David Shervington
Staff was kind and courteous. Very helpful with my needs.
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November 2022 by ricardo gomes
Takes 2 hours to get a trailer even when you make a reservation the day before 24 hours ahead of time
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November 2022 by Sharon Michel
I usually rent vans from this Uhaul and their service is subpar. Today I went in to buy some moving supplies, walked in, three young reps. Were having a conversation and did not bother to greet me....additionally when I brought it to their attention, instead of an apology I was told that they greeted me and I did not hear. But that could have been said along with the apology. I will take my business elsewhere moving forward.
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November 2022 by ELVIS FERNANDEZ
Worst service ever, wanted to ask the guy a question before i stand in a long line he said one second and totally ignored me. Proceed to help everyone else. Very un professional and with attitude. Never will ho there again. The guy have his nails painted black and he's Hispanic. Horrible service I left, gladi did cause where the GPS sent me was the best customer service
