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January 2024 by J-Smooth WYBSH
Colleen has been super duper helpful. I had some payment issues and she handled them immediately with ease and a smile. She's great!
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January 2024 by Michael Khan
Manager was very helpful in giving all the details and courtesy. Colleen great manager with wonderful customer service experience. I will refer as many customers to prime storage Lindenwold.
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January 2024 by James Polk
I was very satisfied with the service I received from the young lady who set me up with a storage room she was very knowledgeable
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December 2023 by Christy Fox
Friendly staff, reasonable prices, clean units and facilities. I trust Prime Storage to keep all of my family memories safe.
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November 2023 by Devin Sanders
I've been renting from them for a couple of years now to store my building materials and I haven't had one complaint yet! Thank you!
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October 2023 by Nancy
I had no problems with my assigned unit. My only issue was the gate was unlocked when I arrived around 1pm and remained opened throughout the day. I had made 2 additional trips to my unit last one was at 330pm and the gate was still open.
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September 2023 by Cynthia H.
Colleen and Lany were awesome in assisting me to vacate my unit
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September 2023 by Sean
Great customer service ????
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September 2023 by Samuel Fields
Alayni of the lindenwold branch was a great help in assisting with my need. She was very courteous and her customer service was impeccable. My visit was very pleasant.
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August 2023 by Ariel McMaster
overall good experience. only two negative things I have to say is, there was a lot of mouse feces in it. had to get rid of a twin sized mattress that was brand new and when my unit had the lock cut off so someone could potentially steal from it, the facility made me purchase a new lock instead of providing it for me. to me that wasn’t fair because someone broke into the facility. it shouldn’t have come out of my pocket.
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August 2023 by Valene Snow
Colleen is literally my favorite! She always remembers more about my account and unit than I do and that is a huge help when u are dealing the stresses of moving.
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August 2023 by Kyle Thompson
Carlene & alanyi were awesome in assisting me with my payment!! They are great employees to have ??????
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July 2023 by Erin Lewis
Easy access and always clean. But started with $99 a month and was up to almost $250 a month after a few years. Also, for the first year or so I got a reminder text every month then they just stopped. Got hit for a ridiculous late payment. Asked on several occasions why the texts stopped, was told they hadn’t ?. Finally started getting emails but weeks before the payment was actually due. So I’d give them 5 stars for the building but way too expensive.
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April 2023 by Eric Rubenstein
They doubled my rates over 3 years it didn't even refund me the last of my payment after I gave 15 days notice this is not a company you want to deal with
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April 2023 by Tina Murray
This place is not very well maintained, has minimal security in place, and is way over-priced. We had a storage unit at their Lindenwold location and were paying just over $100/month for a medium-sized unit, the same price other long-time customers were paying for over a year. Then, without prior notification, Prime Storage jacked up their monthly prices by $100! So if you had a small unit and were paying $75/month, the price was now $175! There was no explanation for this instantaneous price leap nor were there any new amenities, added security, or services offered to justify the added costs. For the next 2 weeks, the facility was filled with customers emptying their storage units and moving their belongings elsewhere. Not to mention there were several units at this location that had customers living inside them. Also, the policy clearly states there are no flammable liquids or gas containers of any kind allowed, yet one customer has an entire car stores in a double unit that he was using as his mechanic garage! Policy also states nothing can be left outside of unit and there is absolutely no vehicles left stored on premises. Yet, there is a boat, 2 buses, and a landscaping business on the property not confined in units.
