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“Zack was so helpful when I popped in to get a document notarized this morning. He was accommodating in sifting through the document I sent in order to print the correct pages, which I really appreciated! Then he was careful to delete the document right away which had sensitive information on it. Thank you, Zack!
While I was sending the email, I got to witness his charm in handling a sticky situation with a customer who had missing labels due to a third party’s mistake. The customer could have left angry, but instead he left smiling. I bet the customer will ensure the other party gives him the correct labels next time because Zack had made a cartoon for these unfortunately common situations with this particular third party. It was such a nice lighthearted way to explain the policy and why it needed to be followed. Ha ha it made my day. Many people working in customer service become exasperated when there’s a recurring issue such as that, so I was impressed with how he handled it.
Thanks again for all of your help! I’ll be back!”
“Went to Absecon NJ UPS store & very nice young Lady, Heather, helped to mail our sheets, towels, & air mattress to our Florida in the most cost effective manner”
“I always like using UPS over other carriers. I feel like I have more control over the delivery date, the packaging, and I feel secure in my purchases. The people are always helpful there too.”
“Not sure why this small, efficient and friendly post office got such a low rating but I walked in & was waited on immediately from a friendly young lady who helped me find the correct box and packaging for me to ship a cell phone. She went above and beyond and was pleasant to work with. There was no line and it was clean and organized with great service with a smile ( ok she had a mask on so a smeyes) ... What more can we ask for?”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Devon went so above and beyond helping me correct an issue I had. He was so patient helping me sort through my mistake and helping me get it corrected so I could make proper return. You don’t see that level of professionalism much any more. Everyone at this location is always so friendly and helpful! Thank you so much!!”