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January 2024 by Lin Riniker
Comprehensive parts list, easy to order, and prompt service. I will definitely use them again.
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December 2023 by Todd McAllister
Easily found the parts I needed for two Penn reels; amazingly fast turn around time; product packaged well. I work in a retail field with similar requirements and Mystic Reel Parts nailed it! Very happy!
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October 2023 by BlesseDearth
Shipping speed is incredible, website is easy to use. Packaging is precise and parts are well labeled. All of this makes bringing broken reels back to life easy and enjoyable. I couldn't do this without Mystic Reel Parts. Very happy customer.
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June 2023 by Bradlee Karan
My Penn230 had a bent worm gear, took it to local shop 3 years ago and was told they couldn't get parts, pretty much trash. Came across Mystic Parts when looking for drag washer for my 209s. They had the Penn 230 parts with schematics of the reel. Fixed in less than an hour and for less $ than the shop cost to tell me it was unfixable. Very satisfied customer.
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June 2023 by Dennis Sparks
Some of the best customer service I've ever had the lady I emailed and actually spoke to her and her name was Maureen and a super nice lady and VERY helpful I highly recommend mystic parts
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June 2023 by Victor Perez
Amazing I was able to find the exact part that I needed for my reel.( penn fierce III 8000) that I couldn’t find anywhere else. I ordered the part on Friday and on Monday afternoon the part was already at my house. Great service and good quality part . Highly recommend this website. Hopefully my reel don’t break again lol but I’m case it does I will most definitely be coming back here.
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June 2023 by Ray Borbon
They had the 2 exact parts I needed for my Penn reel. Lucky enough I was able to easily install and repair my reel which has a retail price over 250 dollars, instead of either shipping it away for a repair or buying a new reel.I highly recommend their business. The shipping was very quick all the way across the US.
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May 2023 by William Madara
Mystic Reel Parts is the real deal!! I had the items I ordered faster than if I drove to the store myself. They have the parts you need in a clear ordering format.
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March 2023 by Frank Rebiejo
Fast shipping. Gr8 packaging. Wonderful transactions. I will buy my parts here again. Thx!
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February 2023 by Tony Steves
I ordered more carbon drag washers for yet another squidder restoration project (# 8 so far) and just received the parts in 2 days and I am amazed. Now I can complete my project.I love that you use wadded newspaper as an an economical and environmentally friendly packing product but I'm requesting that the shipping department, when packing, that they include a front page, a society page, a classified page, and the local weather page of the local paper. I don't want the big city paper but the small town biweekly. I love sitting here in my shop in South Florida reading the local paper from half way around the country while I restore vintage Penn reels. Thanks.
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January 2023 by Lawrence R Higley Jr
I'm a guide in Alaska and rebuild all our reels and reels from other lodges during the off season. I use Mystic Reel Parts for all my parts needs. These guys are the best!
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December 2022 by Keith Leopold
As an avid fan of Penn reels both collectibles and ones I used every time I fish, Mystic is by far my go to place for parts. They have about everything you need to do repairs as well as downloadable schematics for each reel, this is a valuable resource for anyone that repairs their own reels. They have the right stuff and they get it to you in a timely fashion, what a great company to do business with.
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December 2022 by Jake Melot
Terrible customer service, tried ordering a reel from here and they cancelled my order simply because the shipping address was different than the billing address. Called the grumpy old guy and tried giving him a different card and address that matches and he said “nope can’t do it” and hung up on me. Then I went to the website to completely reorder it and they had removed it.
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December 2022 by Tim Thomas
Very cheerful and polite. Parts for my Penn 114H reel came quickly. Put together for Christmas and when finished with the restoration, handed reel to my Son.
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December 2022 by Roger Hill
Ordered two hard to find spool assemblies. They were perfect. No-one else seemed to have them in stock but you did. Super-fast shipping and fair prices. I have found my new got to Fishing parts store. Thanks for everything.