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“⭐⭐⭐⭐⭐ Great Experience with Suzanne
We recently switched over from Walgreens and came to pick up prescriptions for my family. I was helped by Suzanne — she’s the one with red hair — and she was fantastic! Very smooth and positive experience from start to finish. She’s energetic, outgoing, and made the whole process quick and pleasant. Great customer service!”
“When I first started using this particular store, they were horrible to deal with! It definitely wasn't all their fault. They were absorbing all of us from the Rite Aid across the street (I so miss Miss Millie from Rite Aid ?). It has gotten a bit better since then. I've yet to deal with an employee at this store that even slightly acts like they want to be there! Very poor customer service skills, but it's the closest & has a drive thru. As long as I can get my meds within a reasonable amount of time, I'm kind of stuck. Calling on the phone, you get routed through a corporate call center. You have to specify to the voice prompts that you want to speak to your pharmacy. The call center can't give specific information. I found that out the hard way, Dr sent script, I called to confirm, was told it would be ready in an hour. A few hours later, I went to pick up & was told they didn't even have the med in stock & it was on backorder. It was a Friday, so I ended up having to wait until the following week & have my Dr send it to another pharmacy. The store told me then about the call center, had I known prior, I would have been able to get my meds sooner. Now, anytime it's a med I need right away, I call to confirm ASAP!”
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“This is one of the best Walmarts. They have the so much variety. I found everything I went there for. And they have very nice workers who treat you kindly and keep the store organized!”