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“I’ve never written a review for a post office, but I feel like they deserve the recognition! The employees at this location are wonderful. They go above and beyond and they are always kind and helpful. I lost a receipt a few weeks ago, and they took the time to retrieve it for me without hesitation. I always get the best service in this little spot. Thank you!!”
“I absolutely love the Glen Ridge Post Office! Every time I come in, the service is incredibly swift and efficient. The staff — especially the young woman working there — is always so friendly, welcoming, and helpful. It's refreshing to experience such great energy and professionalism!
Highly recommend this location for anyone looking for fast, friendly, and efficient postal service! ✨?”
“Scott, Sroikham, Rachana
and the entire team are exceptionally accommodating and incredibly friendly. Their professionalism and expertise make every visit to the Ridgewood post office a truly pleasant experience!”
“first time i encounter a super nice usps clerk who doesn't seem like they hate their life lol. the lady was absolutely wonderful and extremely nice and she even complimented me. best USPS office I've ever been to so far”
“Came in here after another post office refuse to take me because it's Saturday, met Charles he is exceptional ?, professional and helping. 15 minutes i was done. Kudos ? Charles”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
“Classic heritage style post office, pleasant employees at the window, nothing bad to say here... buy your stamps, do what you gotta do and keep it moving... don't be the jerk to clog up the line!!”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
8:30AM - 4PM
50 US-46, Pine Brook
Post Offices
“went in for dropoff on monday at 3:35, super quick and easy. The employee greeted me, assisted me super fast and told me to have a great day. super simple interaction. So refreshing to go to a usps and actually have good service!! shoutout to that employee. didn’t get his name but fax to mention him.”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
8AM - 12:30PM
666 Main Rd, Towaco
Post Offices
“I dont know why everybody rages on the USPS!
Tim at the Riverdale branch is always nice and helpful answering questions.
The postal service is actually my favorite branch in the Federal government. You should feel lucky you can mail a letter across the country for only 73 cents. If it were Fedex or UPS it would be $5.00. Super efficient.”
“I recently moved to NA and my letter carrier is the most pleasant man; even welcomed me to the neighborhood. I've never had an issue at the post office. The cashier (young man) is nice and quick. Whether I use the counter, the drop box inside the store or the mailbox right outside, everything is delivered without issue. The majority of the low rated reviews are made by entitled people living in NA that are older and miserable. I've seen the entitled behavior first hand. NA is a small town with a tiny post office that is doing their best being surrounded by larger and busier towns in the metropolitan area.”
“It’s always a good experience here she is always very helpful and polite. Totally the opposite from the main post office at Pompton Plains crossroad Wayne. Where they are rude.”
“I have to say, this is one of the best customer service experiences I’ve ever had. This was my second visit to this location, and Chris was just as helpful and kind as before. His positive energy makes the whole experience so much better. Truly appreciate the excellent service”
“My wife went to the post office to get both of our kids their first passports. They received amazing service, and were in and out within 30 minutes. The staff is incredibly pleasant and efficient, and took the time to patiently explain everything. We live in town, so we know how great this post office is, but if you need a passport, it’s worth the drive to get one here.”
8:30AM - 12:30PM
155 Clinton Rd, Caldwell
Post Offices
“I had a great experience here when I came. The man working the desk was alone, but efficient. He helped me deciding which package /envelope was the best for delivering my specific item. He was very patient after we filled out some information incorrectly and let me stand off to the side while he took the next customer in line (vs making me go back to the line) so he could take me as soon as I was done. His communication was compassionate and professional. Idk why there are so many bad reviews but I'm assuming it's not typical for people to leave good reviews when everything is fine but rather people definitely jump the gun as soon as one little thing goes wrong. So I'm here to say, I didn't see or experience any of this and hope more customers leave positive reviews of their true experience. I'll definitely be back. I'm also grateful they are open until 5pm vs other nearby locations. Yes there was a small line forming but that's because it was near their closing time and all other USPS locations already closed for the day. The line moved quickly. I think people just have 0 patience these days.”
“They have an amazing infrastructure; it was a pleasure to provide maintenance for their facilities some time ago. Everything was kept in perfect condition, and we’d be happy to work with them again in the future.”
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
8:30AM - 12PM
10 Park Ave, Caldwell
Post Offices
“Typically, any trip to the post office is associated with a groan, procrastination, then a period of denial. My wife and I couldn't put it off any longer. Holiday gifts had to go and we're in a pandemic. Our local post office was out of the question so we thought, try a new place.So glad we drove to the Park Ave., USPS. Erik was the clerk and he was extremely friendly, patient and professional. Took the time to advise us on our packages and delivery options and we in no way felt rushed. It was hard to imagine we were in a United States Post Office. Haven't had an experience like that in decades.Parking is fairly easy, lines were not very long despite holiday season rush on a Saturday morning. Also, there is disabled parking (which I utilized), directly in front as well as wheelchair ramp access for those who require it.Stay safe and be well...”
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
“I had probably the best experience than every other post office I’ve been to. The woman that helped me, Sandy, had phenomenal customer service and went above and beyond. Next time I have to go to the post office again, I’ll be coming to this location and hopefully Sandy is the one that helps me out!”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
“I find the different experiences amazing, running the gamut as they do. I have never had a problem there. People complaining about the parking? That's a Montclair issue, not a PO issue. I'm actually surprised the place is still open, given the other two locations, and just have to accept the limitations regarding closing (are the workers not entitled to a lunch break?) and other slight inconveniences.”
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“I went there twice for passport service (took appointment in advance). Service was good . The guy was helpful. Not too busy most of the time . Have a large parking lot in front.”