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February 2024 by Sandy Crespo
First time client and I loved the care they took with my dog they made a happy return customer out of me ??
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November 2023 by Robert Graber
Been going here for a few years now…. Denise and staff are great!!!
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November 2023 by Luisa Franco
Always a great experience! They’re super nice. They treat my boys like family. Always happy with their haircuts!!! Love them.
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August 2023 by Nicholas “Nick” Bilynsky
Thank you for making my little "Belle of the ball" so beautiful.
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June 2023 by Norma Ketterer
Great place for grooming. Luna and Finn always come back sooo clean!
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February 2023 by Diane Flynn
My favorite dog groomer. They love our dog and treat him like he was their own.
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October 2022 by J Robert
I have going here for years and my dogs love this place!!! I truly appreciate how excited my dogs are to see both groomers!! I highly recommend this place, even though it’s tough to get an appointment sometimes but that’s because they are the best in the area hands down!!
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October 2022 by Noreen Hussain
Very very very rude smh i will not be returning. Had an appointment for a Saturday was never called or left a voice message like they usually do. Heather or the owner i believe? Yelled and became belligerent towards me on the phone when i asked for a courtesy that my two poodles get groomed in the upcoming month at least since I was not reminded about my appointment. Which their fault, was told they do not need my business as they continued to get loud and aggressive with me.Never in my life have i dealt with any customer service like this ANYWHERE it’s a shame bc they were close to my house and convenient for me.I will be taking my dogs back to elmwood park to Amy’s Royal Treatment since their they are cared for at least, will just have to make the drive.Thank you so much for your lack of services and kindness smooch and pooch. You are a real disappointment.Hope you treat the dogs better than you treat people! Also, do not yell at your paying customers. You will be losing lots of business with your attitude i promise you.Response to owner: Let’s be very very clear. I was not unhappy with your response, I’m highly unhappy with the delivery of your response and your nasty attitude and lies. I was not reminded of my appointment or even left a message which is wrong on your part. There was no need to get loud or angry with a paying customer. I am not the first to witness this kind of response by you as there are several other reviews. I feel so bad for which ever dog was getting groomed at the time of our phone call seeing as you got very angry towards me whilst i was calm during our conversation. I genuinely and honestly believe you need some anger management bc that was very out the blue and uncalled for. You will never touch my dogs again. Thank you
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August 2022 by Heather Grey
I wish I could give 10 stars!! Creative, gentle, caring groomer!! Amazing transformation for my timid senior. Wonderful experience booking to pick up!! Would not hesitate to highly recommend!!
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August 2022 by Kim Hamilton
Rory loves Denise and all the staff. My baby always looks so handsome, and is thrilled to go there. Not like the other places he went.We hot very lucky.
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June 2022 by Klime Zaturoski
Hands down love this place everyone is amazing and my chocolate lab is excited everytime he gets to the building and runs up I kid you not
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May 2022 by Catherine Vaz
Terrible customer service by a rude and obnoxious owner who didn't want to honor her word . She had a big dog too high on the table and he tried to get off and was alnost strangled. My dog was always terrified to go here and would shake and urinate and had to be dragged in. Last time he had a laceration on his leg and his haircut was terrible. Uneven and looked terrible. Dog owners beware. Would give zero stars if I could.
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April 2022 by Catherine V.
a minute agoNEW Terrible customer service by a rude and obnoxious owner who didn't want to honor her word . She had a big dog too high on the table and he tried to get off and was alnost strangled. My dog was always terrified to go here and would shake and urinate and had to be dragged in. Last time he had a laceration on his leg and his haircut was terrible. Uneven and looked terrible. Dog owners beware. Would give zero stars if I could.
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March 2022 by Spero Kaly
Great experience, and my baby came out smelling, looking, and happy as ever. Great pricing and great service!
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February 2022 by J'sMom
I love Smooch A Pooch! They do a great job on my Bentley♥️ I must admit I am super picky when it comes to groomers, I have been through half a dozen, this is the first place that consistently does an awesome job. I moved 20 minutes away and I still bring her here because I love their work
