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January 2024 by Liz J.C
UNSANITARY!!!!I have been going here for about 2 years now, never had a complain and love going here till today when I had a gel manicure done with this skinny Asian man. After he did another customer's manicure he placed the same nail cutter, nippers, cuticle shapers in front of me so when I asked him if they were new equipments, he sarcastically said no they aren't new but if i wanted new ones that I can buy them. I explained to him that I didn't want to buy new ones that he needed to use a new set (newly sterilized set) for each customer so then he tells me that he did clean them before. Never have I experience this before in this salon and I was disappointed nonetheless cause after what we all went through and is still trying to get over with the Covid 19 pandemic, i would think they would be more careful with hygiene and keeping their place as sanitary as possible......i am in the health field and to encounter this is so very disappointing that one person can ruin a business like this! I hope the owner looks into this issue because this is a cause for closure of business by the dept of health!!! VERY UNSANITARY!!!!! Very disgusted!!! I wonder how many customers he has used the same equipment with and not bothering to sanitize them!!!!! Nasty!!!!!Services: Pedicure
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December 2023 by Walter Mero
As a man who knows nothing about nails I love taking my daughters to this shop because they treat them sooooo wonderfully each time we go.
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September 2023 by Sabrina Shahid
Been going here for 3 years now. Get my manicures done by Michelle. She is the best and I can always trust she’s going to do an excellent job. I always listen to her recommendations as well. I’m always pleased and surprised by them. Pedicures are great too with add on massage. Joanna does a great job with pedicures. I think I will continue to go here for as long as I live in Wayne. Prices are reasonable too.
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July 2023 by Erica King
After going to so many different nail salons in the area, this place has great colors and nail techs. I am writing this review to hopefully inform the owners / management of their customer service.I walked in & said I called for a manicure. The woman said no you didn’t, with a very rude, annoyed tone- I’m like I definitely called.. She’s like let me see your phone, what number did you call? I check my phone myself and I accidentally did dial the wrong #. Now being embarrassed in front of the entire salon full of clients, I apologized and asked if I could wait. She sighed and tells me to sit down. I felt like an inconvenience; I was going to walk out but as I said above, the colors and quality here is very good.I hope this review is used to help better the customer service, to avoid any unpleasant experiences that take away from the good this salon has to offer.
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June 2023 by Alexandra S
Went for a pedicure for the first time today. The pedicure chairs are ripped to the point of falling apart. Both towels used we’re filthy and she had a hole in her glove. I had to tell the girl that I had to trim the ingrown as she didn’t at all because she was more concerned with making my cuticles non existent so much so that she cut my big toe badly. I had even let her know “hey you are now cutting my skin.” She was also super rough when moving my feet. Barely scrubbed with exfoliate on me just put it on and put my feet in the water. When it came time to paint I could tell that she was new and didn’t even know how to paint nails. Place seems completely careless and flirty. I won’t be back heres hoping I don’t get an infection
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May 2023 by Katy Clark
Im gonna be completely honest, my friend and I went to their salon the other day; her experience was so good, but mine was not. I asked to get a manicure done with the addition of acrylic nails. Firstly I did not get the acrylic, and secondly, I asked to do a design and I did not get that done. My nails were "too short, " so I asked for acrylic nails. She was finished with my nails when she realized I wanted acrylic, so I was frustrated and just paid for a regular manicure since that is all I got. On top of that, the person that did my nails also gave me a back and neck massage, which I honestly wasn't expecting and she did the massage very harshly and honestly hurt me. I did not tip the worker since I had a bad experience. Afterward, my friend and I were in my car getting ready to leave and the manager came up to my car stating, "You forgot to tip your lady, can you give a tip to her." That was completely out of line and honestly felt really mad at that moment. I gave her $5 worth of tip so she could leave us alone so I can leave. I think that was unprofessional and rude. I have social anxiety so it is hard for me to speak up at the moment but I will definitely not be going back here.
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May 2023 by Rose Maria Avena (BellaRosaMariaBoutique)
Went here for the first time. Great place and pleasant staff team. Had a wonderful foot spa and felt like I was at a luxury resort. It was worth it! And I will be coming here for now on. The place is nice with decorative hanging chandelier that illuminates the entrance and uplifts the place.Service: Pedicure
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May 2023 by denise osborne-orlowsky
Really great pedicure. My technician really paid a lot of attention to getting out the ingrowing nails ( or start of them ) which I was grateful for. I had to wait a while but it was worth it. I took my own polish only because I like my color and can never really find it when confronted with such an array. Overall, well worth going to this salon.
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May 2023 by JRekha A
My husband and I went on a whim today very nice the girl that did my pedicure seemed newish and didn’t fully know what to do with a spa pedicure but the lady next to her working on my husband walked her through which was nice and she did a good job whether it was her time or not ..definitely recommend we want to go back it’s a bit out of our way but might have to make it our new spot !Service: Pedicure
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March 2023 by Madeline Guthrie
I got my nails.done a week ago weighing couple of days my nails were coming off. I pay over $100 and it was not worth it at all.Extremely unprofessional charge too much for taking nails they charge you for everything.Service: Gel manicures
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March 2023 by Jennifer Falduto
Johanna did a wonderful pedicure it was my first time there but I def will be back very nice and relaxingService: Pedicure
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February 2023 by Jessie Maidman
My go to place - I always love the manicure that I receive! 10/10 recommended
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November 2022 by True Joy
I wish I could give this business a ZERO. Workers were very unfriendly, did not communicate at all and felt like I did not belong there. I’m African American and at a point I felt like they were actually being rascist. Will never return to this location andWouldn’t recommend it to anyone.Also pictures on here are deceiving..they have brown ripped chairs.Service: Pedicure
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October 2022 by Fiorella Quinones
I’ve been coming to this nail shop for over a year, and so far I’ve had nothing but great experience. The spanish ladies that do my pedicures and manicures are very hard working, very detailed, and very genuine individuals. Only reason I give my business here is because of them. *** Please Make sure to tip them directly, do not leave tip with any other person that wasn’t the one that performed your service ***
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October 2022 by Tifane Rees
WARNING: They tried to charge $5 extra because I wanted 3 colors for a regular manicure-not even a french!! If there was a sign posted of this extra fee, that's another thing-but there wasn't and it seems like they're scamming customers. But I said no I'm not paying extra for that. Then she did a horrible job on the manicure with polish all over my cuticles. When I walked out they start YELLING at me about the price. Here's a tip: NEVER yell at a paying customer!! I will never be back to this dirty-in more than one way-business & would avoid this place if I were you!!
