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March 2021 by Monroe G.
I had an appointment today to set up a business account with VALERIE BATISTA. What a complete idiot! Both her and her manager are wasted space at this location. I have banked with Wells Fargo for years even when it use to be called Wachovia and never in my life heard you couldn't open an account with a valid temp id. They didn't even make the attempt to look at the id which has a picture, address, everything the real Id would have. I never encountered bankers that don't want to do their jobs. Just pure laziness ! You mean to tell me my temp license is good everywhere else but this specific bank location? I made another appointment at ANOTHER BANK LOCATION. NO ISSUES. MORAL OF THE STORY IS IF YOU HATE working at a bank making struggle money quit!
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March 2021 by Tim J.
Terrible bank that has terrible communication! I called the bank because I needed a paper notarized (Due to Covid you have to call and make an appointment). Besides the fact that it took them more than 10 min to pick up, somebody finally answered. The teller told me to leave my name and number and that they would call me back. They never did. So I went in person the next day to see if I could see the notary and they made me do the same thing, write my name and number down. I explained to the teller that they made me do this the day before and that nobody called me back. The teller told me she would make sure that the notary would receive my name and number. Once again, they never called me. I ended up calling another Wells Fargo, where they picked up in literally 5 seconds and scheduled an appointment for me to see the notary. It took a total of 2 min or less to set up an appointment, but this Little Ferry location couldn't even do that? You need a notary? You might want to stay away from this location.
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August 2020 by Cindy F.
I've been going to this Wells Fargo location since probably about April due to COVID-19. I feel safe using their drive thru to pay my mortgage. Even when the line is pretty long the service is pretty quick. I'll probably keep using this bank in the future when the world is back to normal.