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October 2023 by Lisa Purdon Coldwell Banker Realty
Always great. Friendly, helpful and informative
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March 2023 by Edward Ahrens
Excellent materials, service and advice. Reasonable prices. ?
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September 2022 by C M.
They have richly earned their reputation for being rude and unhelpful. After being told a part would be in store in a week or two, and calling after two weeks to be told any day now, later when I contacted them was told order not put through yet. I had not gone there after a similar bad experience years ago, and thought I'd give them another shot-and they failed miserably. Never again
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August 2022 by angela casale
Builders General is the best! We have a personal rep (Peter) who is always a phone call away for all of our needs. He is the best!! Everyone at the counter is super helpful. We go to all of the Builder General locations depending where our job is and everyone is so pleasant, you can really tell it is a family owned buisness. Builders General takes pride in every sale small or large. They are a well rounded buisness down to even to loading materials and deliveries. (Shout out to Jay in Little Silver- he is super helpful!)
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May 2022 by Dwight Pfennig
Planning kitchen went well. Delivery of cabinets and all related pieces delayed from 14-16 weeks to 20 weeks with allpieces being made in USA (which is now the practice with most American companies). One trim piece bowed and reordered. First replacement picked up at Builder's General to expedite completion of project. Cabinet company sent wrong size. Final piece being delivered next week at the 30 week point. I sure hope it's the right size. Appears to be poor to weak communication with Cabinet company
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August 2021 by Terry Raustad
Had what i needed had it delivered.
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July 2021 by Donald Coupe
Can’t show product or approximate prices
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May 2021 by Randall Uron
Small space, fast to unload.
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May 2021 by Jordan Rodriguez
Working and shopping here the guys are great
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February 2021 by Nando
Very bad costumer serviceBy the counter
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December 2020 by Jeanne Jensen
Best prices and staff anywhere!
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July 2019 by Mike I.
The best service of any building/ home supply store anywhere!
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June 2019 by Sherri Burgdorff
If I could leave 6 stars, I would. I must say, dealing with Gabriel Isaza throughout my purchasing process these last few months has been nothing but a pleasure. He always went above and beyond to help me. I have never had to purchase building materials before and had NO idea how to buy or install a door, so when I was emailing him with hundreds of questions about measurements, rough openings, door design, and what the terminology on the quotes meant, he was SO patient and answered every single one with a professional demeanor. He got back to me quickly and always asked if I had any more questions. He has made this process easy for me, and I feel truly confident in my purchase. Thank you for hiring kind and helpful people like Gabriel. I will definitely purchase from Builders General if I ever have another need in the future.
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December 2018 by Greg H.
Don't know where theses posted bad reviews are coming from. I'm in the construction business and I found builders General Supply to be very professional and friendly. The selection is second to none and prices are comparable to the industry especially considering their prime location in Red bank/ Little Silver
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September 2018 by Michael H.
Once again I'm terribly disappointed by the service I received. I have only gone to builders general 2 other times, because every time I go I receive bad customer service. I try to always approach everyone I deal with with respect and kindness, and I almost always get that in return. Never has happened here. This morning when I asked the individual working the service desk a question I was given an look of distain as if I was interrupting something very important, which he was not at all engaged in anything at that moment. He then very condescendingly answer the questions I had. I then asked for directions to the location he sent me and was again treated like an idiot. I live in the area, and as a small community, am proud of the service I get almost anywhere else. As a business that promotes it's family ownership I would expect service that reflects that family friendly attitude they are trying to portray on their website. This is/was my last visit to this establishment. I am sad to have to take my business outside of the community where I live, because I will not reward bad behavior on behalf of convenience. I give them one star because I believe the products sold here to be of quality, that is all.
