Kearny Bank is known for its friendly and professional staff who provide excellent customer service. Multiple reviews highlight the welcoming environment at the Little Silver branch, where customers feel like family and receive personalized attention. The staff, including managers and assistants, are praised for their kindness, patience, and efficiency, making banking a positive experience even for those with special needs or challenges. One customer shared that the staff was exceptionally understanding and accommodating, helping with difficult situations like record-keeping difficulties related to dyscalculia. Another reviewer appreciated the staff’s follow-up and willingness to go above and beyond, such as providing detailed guidance and support for banking issues, which left a lasting impression. Customers value the convenience of over 40 branches and ATM locations across NJ and NY, making it easy to access banking services nearby. The bank offers a range of services, including personal and business checking accounts, savings accounts, mortgages, and loans. Despite some concerns about fees, such as double NSF charges, customers consistently praise the staff’s kindness and helpfulness. Overall, Kearny Bank is recognized for its community-oriented approach, caring staff, and commitment to helping clients achieve their financial goals in a welcoming environment.
I can't live with out them! The staff is very knowledgeable. Always a pleasant experience.
March 2025
The team at the Little Silver branch of Kearny Bank is great to work with. I opened an account with Danielle, and she was patient and knowledgeable. Thank you to the Little Silver team!
February 2025
Pat Lauren and the girls are fantastic. Everytime I walk in I feel like I’m family. Would recommend them for all your banking needs
