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March 2024 by Terri Blair
I can’t begin to say how appreciative I am of the Little Silver, NJ Kearny Bank.I have a challenge I was born with ~ Dyscalculia ~ which makes any kind of banking or related record-keeping impossible for me understand easily. Thus, I take extra time, have to have things repeated, etc.The whole staff was so kind! And, Lauren, the Assistant Manager, and Pat, the Bank Manager, were both exceptionally competent, patient, and efficient. Banking at this community-based bank is a complete revelation for which I am very grateful!
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November 2023 by Margie Grumet
The best branch with the best customer service. Pat, the branch manager is super helpful, friendly and professional.
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October 2023 by Chloe Sinclair
As an AOL account holder, I’ve asked my aunt to borrow her Google account, so I could leave a review for the wonderful staff over at Kearny Bank Little Silver. Recently, I encouraged a disabled relative to let go of their old refrigerator, while getting $50 for it from JCP&L. Simple, no? Quite to the contrary. The $50 check, which I dutifully deposited from them without a second thought, BOUNCED! A lot of confusion ensued, until I reached Danielle, who advised me to give them a call, but please keep her posted. She was definitely pleasant enough, and I went on with my week, dreading and avoiding the multiple phone calls I anticipated to clear things up. Four days later, Danielle called me to simply check in, I assumed. Nope. Danielle was armed with directions, advice, and an absurdly long email address that I should contact to resolve my issue, as she had recently heard about the situation on the local radio station and decided to give me a call advising exactly how to proceed. I was amazed. Kearny Bank Long Branch, while definitely courteous, can’t give me the proper guidance when it comes to properly signing up for e-statements, so I was extremely pleased, as well as super impressed, that Danielle would take the time to follow up days later, since the ball was now in my court to figure things out myself. Danielle is a lovely and kind person who truly cares about her customers, a rare concept, unfortunately, nowadays. One issue I do have, with Kearny in general, as opposed to the excellent Little Silver branch, is their double $20 NSF charge. I am still waiting on JCP&L to resolve this $50 bounced check situation, and the fact that it’s cost me $40 instead of $20 (until matters are hopefully resolved) stings just a bit more than enduring the lone $20 fee. Thank you again to Danielle and Pat for your assistance and kindness!
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July 2023 by Jayne Kelly
Friendly, professional, with a small town customer relation.
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July 2023 by Mark Delaney
Excellent customer service! I will only do banking with the people in the Little Silver Branch because it is a group of the most friendly and courteous staff. They have all my personal and business accounts. A special shout out to Pat and Danielle who I have banked with for the past 25 years, and to my new friends Lauren, Karen and Melissa!
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May 2023 by Karly Zilly
Excellent customer service! Pat and the team are excellent!
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May 2023 by Karly Bais
Excellent customer service! Pat and the team are excellent!
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April 2023 by Sandra Weyant
I’ve been banking here for years and have always had such an enjoyable experience. The staff is always pleasant and greets you right away when you come in. They are fast and efficient and make you feel like family. This is a great branch and I will never go anywhere else. Highly recommend Kearny Bank!
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April 2023 by Jaye Martin
I've only been a customer for a couple of years, but I like this bank a lot. Everyone is always helpful and pleasant. I receive the same cordial response at other branches also.
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February 2023 by Steven Clayton
I’ve been going to this branch for many years and every time I’m there the staff is always extremely welcoming and helpful. Melissa in particular goes above and beyond each time I’m there and makes every trip to Kearny pleasurable. She is a joy to deal with and I look forward to continue banking with her and Kearny for years to come.
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February 2023 by Michael McCarthy
I have been banking here for over 20 years... awesome, knowledgeable and super friendly customer service, especially from Danielle and Pat! Highly recommend!
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February 2023 by Otto Kerler
Had a great experience! Pat and the staff were very helpful and friendly.
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May 2022 by Duncan
The turnover at this location is insane.
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January 2022 by Jeff G.
I just showed up to the bank at 12:01 and they turned me away saying they closed at noon. Thanks for the customer service. You guys are really going above and beyond to help your loyal customers.
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October 2019 by Jayne K.
A staff that is in place to not only assist customers but, to guide them toward the most advantageous ways to protect and invest their savings. Always friendly, professional, understanding, and cooperative within the parameters of the institution. This branch represents the standards that Kearny Bank seeks to achieve.