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December 2023 by bill jacobowitz
Don't bother applying for a credit card at this bank. A complete waste of time.
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November 2023 by Jim Cheng
Waited for too long. And the manager used all excuses not to meet my simple notary needs. As a preferred customer I was very much disappointed. Unlike the chase bank, I have received much better services.
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June 2023 by Hao Wu
Withdraw money over the counter several times there. The guy teller there is not friendly in general but the lady is great. Now I tried to drive through it to avoid personal contact. Hope you guys can improve it.
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May 2023 by Mohammed Tavakoli
This is probably the worst Bank of America/retail bank in the Northeast. I have never actually been served here any time I have come in whether to open a business account or make a wire transfer or even a deposit I have been told that there is at least a 25 minute wait enough is enough. I am closing my account I’m going to TD like I should have done along time ago.
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November 2022 by dmitro tereshchuk
Very helpful bankers, very clean bank with great parking. I always appreciate their care and attention.
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November 2021 by Katrina Gray-Johnson
I had wonderful customer service. I brought my mother in and they were so patient with her.
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February 2021 by Damian D.
I'd be worried sick about using B of A after they turned private financial information on some clients to the FBI without a warrant or informing their client,
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September 2020 by ravindra gupta
Poor customer service. No value of others time. My appointment was 3 pm and I called in the morning that I will be 15 min lateWhen I reached, I lady came and took my paper to open accounts. Spent 15 mins verifying my papers and laters says wait for another person to free up for account opening. When I said I had an appointment, she started arguing that I am late.Don’t understand a bank with 7-8 employees and couple of them roaming around why can’t open a simple bank account?After waiting till 4 PM, I left without account opening and disappointed with poor customer service.Avoid this branch !
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June 2020 by Isabelle Himelstein
Needed one question answered but it was within a20 minutes of closing so of course all lines were helping other customers. Probably afraid to answer Incase they run over 4:00
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January 2020 by Gen Z Entrepreneur's
The wait time is horrible here. I have never waited this long in any bank.
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December 2018 by Cody Heisinger
BofA gave me very poor service . I filed a federal complaint .
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October 2018 by Krys Maingrette
An extremely helpful and courteous bank. Occasionally they are busy because they do not have enough tellers to help customers. Other than that I have never had a bad experience.
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October 2018 by Tara Bruce
I come here 5 days a week for a large account and some days they make me wait so they can take care of customers behind me in line. It's ridiculous. The tellers are amazing. Management just sucks!!!
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May 2018 by Adnan Shoukat
I know teller line can be backed up and you need to do something at the vault too. I would appreciate it if the tellers were trained enough to be courteous and say... I'll be right with you after I do this. Simple and easy rather than keep me guessing. If done right, I would definitely give 5 star.
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May 2018 by Gionna Marotta
I love Rudy she's the best
