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September 2023 by Alex Jack
The team at 'quest' lied about my urine sample. I was very disappointed with their services. They told me it was negative, but it turns out it was actually positive. They offered no explanation or apology when I confronted them. I feel like they wasted my time and money. The review I can offer is that they need to be more careful with their samples and take more time verifying the results. Otherwise, I would not recommend them for services.
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September 2023 by Bob Smith
I would never go here again they lied 3 times and took took forever
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August 2023 by Steve Pringle
We normally go to 349 E. Northfield but that location is permanently closed. Wait was under 5 minutes and was done in under 10 minutes.
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August 2023 by Ben Y
Newly opened.
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August 2022 by Alisa B.
I am the last person to write a bad review, but this experience got me on here to do just that. Not a great experience. I took my 2 year old in for blood work (lead check). The check-in process was very smooth.. which is the only reason I'm giving two stars.. I was able to do it right from my phone. I then received a phone call where the caller failed to address who was calling, just simply said "can you come inside" (with a rude tone). The phlebotomist, I'm guessing the same lady that called me, was very unprofessional and rude the whole time. I work in the medical field and someone like this lady should not be working with pediatric patients (at the least). She was completely unwelcoming.. got snappy with me when I wasn't holding my daughter down exactly how she wanted me to and made my daughter even more uncomfortable than she already was getting a needle in her arm. She did not have gauze ready when she pulled out the needle, which freaked my daughter out (seeing blood). I took her to this location because it read good reviews on here stating that the phlebotomist they had was great with children.. so I thought I would try it out. It was the worst lab experience I've had.
