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January 2024 by Kevin Ross
Great Customer Service Great employees Joseph and Osman are very courteous and are really on top of their game
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November 2023 by Veronica Marin
This was my first time visiting this AT&T location, I was kindly greeted by Joseph (Joe)I instantly felt comfort and welcomed as I began to express my concern and reason for visit. Without passing judgement I shared with him that I was ready to upgrade my 2019 iPhone XS Max for something of better value.. he introduced a few options to me, I instantly said I wanted a pink iPhone 15 Plus and he made it happen. He placed a warehouse to store delivery on 11/15 and I received it in 48 hours, once I paid a second visit to the store he applied everything to my new phone including: screen protector, phone case, pop socket. I was also welcomed by his colleague Gino, these men seem to really enjoy their profession and It truly shows.If you are from Lodi, Garfield & surrounding area you need to visit this store.. they are kind, helpful and not pushy at all.. tell them I sent you, I hope all your needs and concerns are met.~ Veronica Marin *
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November 2023 by George Tsapelis
What an outstanding set of folks! They really know what they're doing, they take care of you anyway they can with a smile. My flip 3 was broken bad and they worked their magic and I love my new flip 5 and they even recovered all my info. kudos to lodi and the manager
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November 2023 by JOSEPH MATTERA
The guys at the Appreciate helped me understand my bill. There was misunderstandings with customer care and they set it right. Wouldn't go to anyone else!
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September 2023 by Syiann Tatyana
came in today frustrated because T-Mobile does not take care of their customers . Adam was patient with me and educated me about all the awesome promotions and helped me switch over effortlessly! Thank you guys again for helping me will definitely be recommending!
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September 2023 by Shymel Maxwell
The sales rep was very nice and knowledgeable of the products. Great service
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September 2023 by Adam Owda
Came in today frustrated after having a terrible experience with customer care over the phone when trying to switch over, upon entering Adam and Joseph were courteous and welcoming and helped me switch over from Verizon saving my family a lot of money and getting us great value for our iPhones. On the app and on the internet showed incorrect promotions so they made it easy to understand which one was best for me! 10 out of 10 stars!
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August 2023 by Carlos Bermeo
i had a very horrible experince in Walmart someone sold me service in store and when i got my device and bill I was ready to cancel the service immediately and those were my intentions upon entering the location today, However Adam and Osman were there and not only did they explain to me what went wrong , they were able to resolve thw original issue and got my monthly service at a discounted price by qualifying me for discounts. would recommend thank you so much for helping me and my family
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August 2023 by Omar CHARSALA
Manager Osman BEKAR is an incredible guy. I had a wonderful experience in the store. Thanks again
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July 2023 by David Ocampo
Had issue with our firstnet account but Joseph was able to assist us and fixed the issue. He is thorough and helpful and will definitely comeback and recommend him and this store.
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June 2023 by ercan bozkurt
Losing a cell phone is a very stressful experience. Our first stop was At&t of Lodi. Osman greeted us and clearly explained the process of getting a replacement phone. He offered us options and choices. No hard or upsale tactics. Mr. Osman was professional and knowledgeable. He put us at ease and provided a solution that works on all levels. I would highly recommend this store and Mr. Osman for all your wireless needs
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June 2023 by Zack Fountas
Joseph and Mike were both incredibly helpful and answered all of our questions. They also were incredibly understanding with us, since we had our kids with. They put on cartoons for them to watch. They also stayed a bit late because our phones took a while. Thank you!
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April 2023 by Amado Villar
We had an amazing experience. Me & my godmother came in for separate issues, Joseph & Mike were such a big help! Mike fixed my godmother’s issue and showed her how to fix it herself if it happens again. Joseph helped with setting up my new phones, getting some great new accessories, & maximizing on the discounts we received. Definitely our AT&T store of choice from now on!
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April 2023 by Mesut Balık
Had an Amazing experience today getting my iPhone, switched from Samsung and Osman made it a breeze. He explained everything and made the process nice and easy. Amazing customer service will def be recommending this store to people I know! He was kind from the start when I called to make an appointment. Walked out with a new phone and a watch with a cheaper bill. I Had a horrible experience at another location but this one both reps were so great. Overhead how they both treated their customers. Again 10/10
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April 2023 by Felipe E1
My visit at At&t was amazing!!! Osman is The GOAT!!!! He was very professional and extremely patient with me, my questions and my uncertainty about getting the Apple Watch and upgrade to the iPhone 14. He went over the functions of the Apple Watch, being it was my first time getting one. I would definitely come back and refer my family and friends to At&t in Lodi…
