-
September 2025 by Aspeeed
Daniel singlehandedly destroyed my motor, transmission, and staying wheel lock on my 04 VW Touareg even after explaining that timing was off. He got to drop off location and tried starting it several times and jerking it off the truck which blew out my park. Will roll down any grade now. I would tell the WORLD stay away from this Triple A (AAA) partner. They don't deserve a lick of business. This happened in April this year and I just got the company info recently. Still working nights and days to get my ENTIRE CAR SORTED NOW. I REPEAT DO NOT LET THEM TWO YOUR VEHICLE. I wish I could give negative -5 stars
-
August 2025 by Jennie Abutu
Absolute scammers. A tow was called through AAA not directly. Demanded cash for tolls then took a route with no tolls. Refused to give a receipt at time of payment but would not hook the car up without payment.
I called the company for an itemized receipt and was told they do not provide that. Receptionist told me if I told her what I paid she would make a receipt for that amount. Absolutely insane.
The driver Christian was very nice & came very fast, but overall they’re scammers. 10/10 do not recommend. Call them at your own risk & prepare to be scammed.
-
August 2025 by Kosta Mouzakitis
Best tow experience I've ever had. Ray is the man!! Super friendly guy and his level of professionalism is bar none. He was challenged with a shut down Sierra 1500 in a very tight spot for a long flat bed to maneuver out of. His experience and skill was definitely proven. Normally, drivers would be cranky when facing obstacles like this but he was optimistic and positive. That's exactly what you want to see when your brand new $75k truck has to be towed back to the dealership. Hope this sums it up for anyone looking for a company that knows what they're doing.
100% recommended
Thanks again Ray!!
-
August 2025 by Johnny Cristodaro
Five Star Towing assisted my daughter with her car today. She was in the process of moving in to school, when her vehicle stopped in the middle of a campus road. Ray, a supervisor, assisted with the tow back to our home town 15 miles away. He was professional and courteous, and willing to help a student in distress. I highly recommend Five Star for any future towing, and appreciate the level of service received.
-
August 2025 by Peggy Marron
I had a flat tire after attending a baby shower at the Brownstone in Paterson. Greg K responded very quickly and went the extra mile to repair/make sure my spare was safe to drive on. He was friendly and very helpful. I would recommend Five Star again for their prompt and helpful service.
-
August 2025 by Shyboogie
140$ for 2 hour wait on a car battery start up all I have to say.
-
July 2025 by Joe Russo
Michael F went above and beyond to change a spare for me. The spare was literally stuck in my trunk and he stuck around and made sure I was able to drive home. He did all this IN THE POURING RAIN!!
-
July 2025 by Fatima Barbosa
My daughter and I had a blow out tire in front of Oasis Haven for Women and Children in Paterson while dropping off a donation.
Luis was super friendly and efficient. He changed the tire quickly and gave us great advice on how to safely drive the vehicle with a spare tire.
-
July 2025 by Shawn Furgeson
Johnathan R. was my AAA mechanic. I had a massive nail in my tire. Johnathon came and changed my tire in less than 10 minutes. It was great. Thanks Johnathan and Five Star Towing.
-
July 2025 by DaSean Liles
Axel helped me with jumping my car and was very kind & helpful with the entire process (while it was raining lol). Thank you!
-
June 2025 by Adaysia W
They are amazing, totally satisfied!
-
June 2025 by Dailyn Olmeda
Had an amazing experience with -J050- Jose A this morning. I called Triple A for roadside assistance to have my Jeep dropped out at my mechanic. I am Totally Satisfied with the service. He was patient and willing to listen. Thank you!
-
June 2025 by Juliet Mota
My car wouldn’t start due to the starter at 12 AM in the morning So I called AAA and they sent me Ron from Five Star Towing. He was extremely helpful, and my car was very taken care of, he also helped move my car and park it all safely. I used to have a bad experience with this company, including my friends and family, however, the individual who helped me today made me rethink this company. It was extremely nice and helpful.
-
June 2025 by Nachali Navarro
He came on time , helped out and took me to my location very nice and friendly guy I was the one who had a Chevy car not working nice work I’m very grateful for the experience
-
June 2025 by Hoda Mahmoodzadegan
Greg R just came to help my husband and I out - he was able to easily diagnose the issue with our car and give us some great advice. Stand up guy, extremely knowledgeable, very good service — highly recommend! Incredible AAA Partner ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!!!
