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November 2023 by Nathalie Wright
Didn't have to wait long to get a truck. Fast service
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June 2023 by John V.
Problems starting engine. Saddle Brook better maintained trucks
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June 2023 by John Verdonck
Problems starting engine. Saddle Brook better maintained trucks
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January 2023 by Nic P.
No Dolly's available even after paying for them & No Blankets on pickup inside the Zip Up Compartment. The UHaul wasn't swept out as they request you to do. Use another location 1,000%.
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October 2022 by alejandro amaya
(Translated by Google) Address not correct, so you don't get lost this is the correct one 17 US-46, Lodi, NJ 07644(Original)Dirección no correcta,para que no te pierdas esta es la correcta 17 US-46, Lodi, NJ 07644
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February 2019 by James Chambers
I usually stay away from nieghborhood
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October 2018 by Jadira Q.
I came on a Saturday morning to pick up a truck with one of the my best friends that was moving and we waited almost an hour before reaching the desk. I realize that the end / start of the month is probably the busiest for any U-Haul location but you would think having a truck reservation would help and that these locations would realize how busy they are going to be. The line at 9:15am was ridiculously long and barely moving. They looked under staffed as they only had one guy moving the line along. We waited so long we made friends with the couple in front of us. I even explored the store and realized they have boxes for everything! What if we had hired movers? We were almost 2 hours behind schedule after everything was said and done. Granted the guy was super courteous when it was finally our turn and he let us know that the system was giving them trouble all morning.
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March 2018 by Nicole S.
Really friendly customer service. Great selection of moving boxes and materials. Neatly layed out store. We came in for wardrobe boxes and the guy behind the counter was very helpful. He even helped us to load the car which was not an easy task, as our car is pretty small. We didn't think they'd be able to fit but he made it work and folded the boxes neatly so they wouldn't bend or tear. Thanks U haul!