Sip's Ace Paint & Hardware is a community-focused hardware store that prides itself on providing personal service and quality products. As part of the Ace Hardware family, it stands out for its friendly and knowledgeable staff who are always eager to assist customers. Many reviews highlight the excellent service provided by associates like Fred and Valerie, who are noted for their patience, warmth, and expertise. Customers appreciate the thorough explanations and assistance they receive when selecting products, such as outdoor grills and lawn mowers. Even when issues arise, staff members go above and beyond to ensure customer satisfaction, as illustrated by a situation where a mix-up with assembly was quickly resolved with exceptional service. The store itself is clean, organized, and welcoming, making it a favorite among local shoppers who value the personal touch of a neighborhood hardware store. Sip's Ace is committed to being "the Helpful Place," ensuring that helping customers is their top priority.
customer service could learn from Art and Valerie at Ace, long branch, n.j. terrific doesn't come close. give them a raise and a star.
June 2026
Great experience with this Ace Hardware store. I’ve purchased Jonathan Green grass seed in-store before and recently ordered a wheelbarrow online. Both experiences were excellent. Communication was clear and timely, the ordering process was easy, and everything went smoothly. Very satisfied
June 2026
Big help using my coupon discounts for Scott’s spring GrubEX.
