Sip's Ace Paint & Hardware is a community-focused hardware store that prides itself on providing personal service and quality products. As part of the Ace Hardware family, it stands out for its friendly and knowledgeable staff who are always eager to assist customers. Many reviews highlight the excellent service provided by associates like Fred and Valerie, who are noted for their patience, warmth, and expertise. Customers appreciate the thorough explanations and assistance they receive when selecting products, such as outdoor grills and lawn mowers. Even when issues arise, staff members go above and beyond to ensure customer satisfaction, as illustrated by a situation where a mix-up with assembly was quickly resolved with exceptional service. The store itself is clean, organized, and welcoming, making it a favorite among local shoppers who value the personal touch of a neighborhood hardware store. Sip's Ace is committed to being "the Helpful Place," ensuring that helping customers is their top priority.
customer service could learn from Art and Valerie at Ace, long branch, n.j. terrific doesn't come close. give them a raise and a star.
August 2026
Great store. When I need help I get it. So much better than Home Depot
August 2026
Love this store!! Superior service consistently & their employees educate you easily so you can make the choice that fits your needs. Great inventory as well, if they don’t have what you need, it’s easily ordered and if you’re an Ace member, there’s free delivery too.
