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January 2024 by Noemi Meza
Professional, friendly, fast and effective service. Totally recommended; They also speak Spanish and Portuguese!
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January 2024 by Karlane Brito
They have a criminal habit of including unsolicited services in customer bills, a bad experience with this specific store.
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December 2023 by Brandon Stéfano Martins
They are not taking their work seriously, they are hiring incompetent people. This company has already given me a lot of headaches, always trying to cheat by charging for something I have already paid for. The employees don't know what they are doing, when I come back to ask questions they don't know how to solve the problem. lots of lies and deceit This company
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December 2023 by PE NA TABUA
very bad service they called the police so I will change operator
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December 2023 by Eder Moraiss
The worst customer service I've ever seen in my life, they don't even have a place for us to wait like chairs or a sofa, most of them are kids who don't even know what they're doing, if you ask something, they have to ask someone else before answer you. 1 star but doesn't deserve it
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September 2023 by Paula Cristina
I was open my business account at T-mobile,the representative Kevin is so cool and help me a lot and make the best service,absolutely best job
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September 2023 by Tyshawn Jenkins
This stir is located in the heart of Long Branch. The people were friendly, but there is limited parking and the general service of the organization is sketchy as I can’t get service in the Princeton area.
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February 2023 by Doug Brophy
The guys Jay ,Sammy and Henry are the BEST very courteous PROFESSIONALand solved all my problems and issues .I was VERY SATISFIED and would recommend T- Mobile to all my friends and family
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December 2022 by Christlore Mondelus
They were nice and helpful. Might go to this location since it's closer to me.
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November 2022 by Alex R
Staff is super helpful and quick at solving any account issues we came in with during the number porting from another carrier.
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September 2022 by Mary Scillieri
Went there for help with my t mobile phone, just learning stuff. The young man was great didn't even hasatate to help , took some time too. Thank you so much. Great people there.
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July 2022 by dorf.w
T-Mobil Broadway in Long Branch NJ. Henry and Luna were fabulous. They were patient and knowledgeable and went above and beyond customer service and human compassion. My 90 year old aunt had gotten a ‘new’ flip phone and couldn’t retrieve her contacts from her old phone. She also didn’t know how to make or answer a call. Henry helped retrieve contacts and showed her how to use the phone. My 65 year old cousin with some disabilities had downloaded some apps that had trashed the settings on her galaxy phone. Luna helped save her contacts and delete all the errant apps and cookies.Thank you Henry and Luna!!!!!
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July 2022 by Otilio Herrera
Great customer service, very helpful staff, thank you tmobile long Branch
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May 2022 by caahus cain
Very Professional, excellent customer service. Didn't try an sell me something I didn't need , or want. Would definitely recommend the t-mobile in Lb if anyone has phone issues or need a upgrade
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May 2022 by Carlos Vasquez
These guys are professionals and always help me from top to bottom. I've been going to Jay and Sam for years and I'm always very satisfied. Thanks so much guys.
