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February 2024 by Paul Pugliese
I called and they don't buy bikes or racks even though the website said they do
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October 2023 by Robert Lester
The guys really helped me out of a jamb when my son got a flat tire while out on a bike ride. Very helpful finding everything I needed so I could get him home.
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September 2023 by MpMike P.
The paddler shop guys mike ,rich, and the rest of the crew are always willing to take the time to help you out.even when there busy..Great shop
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November 2022 by Polly Moore
Horrible. Charged me for tune up and didn’t touch anything. Then I called owner. He allegedly put a new chain on; it looks new and it fell off in the car. Do not go here. Rip off and worst thing is they tried to humiliate me and said mam you don’t know the difference between rust and oil. Now they won’t pick up the phone when I call. 85$ for nothing but stress.
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August 2022 by Johan Heredia
I rented a bike there, I was able to do a 25 mile run with no issues. Good customer service as well.
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July 2022 by Karen M.
They are a very good shop. Knowledgeable, and not out to sell you something. Had trouble with my bike for over a year. Took it to them, thinking I could trade for a new one. Instead I was told a tune up and new brakes lines and pads were all I needed. Saved me over $400.00, and my bike rides like it is brand new. My eldest son bought a bike from them, then moved to West Coast. The bike is only sold on the East Coast so, when it was stolen, he contacted them for the receipt. They got it to him immediately for the police. While the bike has never been found, their quick response was true customer service. Have bought several bikes from them. Will continue to go there for future purchases and service
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July 2022 by Brian Smiga
Mike & Team are the best cycling shop you could ever want, whether a family or a life-long racer enthusiast like me. Brian Smiga/TEDxAsbury
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May 2022 by Jason Johnson
Great shop. They’ve built 2 bikes for me now and both run great. I’ve had no problems or complaints at all. The second one was a road bike with clip in pedals which was new to me. Mike, from the store, took good care of me. He found the right fit with all of the equipment and taught me how to use it. This set me up for success. I’m super please with this shop. I highly recommend it.
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April 2022 by Su L.
My bike had a flat suddenly couldn't hold any air. Called this shop and they said bring bike in. In 15 minutes the technician fixed/ replaced inner tube and had me ready to enjoy the day. Highly recommend because they were courteous, professional, and didn't rip me off.
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October 2021 by Mike Honcho
I live in Texas but Michael made me feel comfortable buying a bike from such a distance. Zero regrets. Very happy customer. I would gladly buy from here again.
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October 2021 by Douglas Distefano
Mike and the team - just so outstanding - integrity, knowledge and customer service.
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August 2021 by Eric Kalma
The staff was very helpful; however, in the middle of me discussing a bike with a staffer, what I can only assume was the owner made a rude comment behind my back and sold the bike to a customer behind me. I never even spoke to them. I was flabbergasted!!!
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July 2021 by Mark Ratajczak
I love this little shop. I like the fact that the mask restriction is NOT mandated. It's easier to talk without it but being vaccinated helps. I digress. The lights are wonderful. They light up the complex I live in. Thank you for the great suggestion for the cateye lights.
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July 2021 by Sammy T.
Horrible service. They take your deposit and continue to promise delivery but never deliver. It is now 7 months and we still do not have our bike. Michael is unreliable and continues to give empty promises. Very disappointing I am sorry to say.
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January 2021 by Britt L.
I can not say enough about this bike shop. The staff is super knowledgeable, friendly, and quick. The shop is beautiful. My son was super upset because he had a big bike trip planned and went out to find his tire was not functioning. He had a very short amount of time so I had him rush to the shop where they fixed his issue within minutes and had him on his way. He just called me and was ecstatic. We will never go to another bike shop nor have we ever gotten emergency service this fast before and we have been biking for 15 years . Best bike shop ever!
