AutoZone Auto Parts in Lumberton is a leading retailer of auto parts and accessories. The store is known for its helpful and knowledgeable staff who provide excellent customer service. Employees are personable and accommodating, gladly offering hands-on assistance such as installing a steering wheel cover or a new car battery, and providing useful tips. They offer knowledgeable advice to help customers find the right parts without overspending. While the store can get busy and backed up at times, sometimes with a bit of a wait, the staff works to resolve issues and ensure customers get back on the road. The service makes customers feel their business is appreciated. The location includes features like a commercial accounts department and a self-checkout, but many transactions benefit from one-on-one customer service. Overall, the store reliably serves its purpose for auto parts needs.
Great customer service! Friendly! And at least the young girl working the commercial desk was willing to help. Found everything i needed in one simple trip.
March 2024
They are pretty good. They get busy and backed up alot of times. They seem like another corporate money grab that probably dosent pay very well and is always understaffed but it serves its purpose
January 2024
Came in recently to have my car’s codes checked. Kevin was phenomenal and SO helpful with everything. Thanks Kevin!
