AutoZone Auto Parts in Lumberton is a leading retailer of auto parts and accessories. The store is known for its helpful and knowledgeable staff who provide excellent customer service. Employees are personable and accommodating, gladly offering hands-on assistance such as installing a steering wheel cover or a new car battery, and providing useful tips. They offer knowledgeable advice to help customers find the right parts without overspending. While the store can get busy and backed up at times, sometimes with a bit of a wait, the staff works to resolve issues and ensure customers get back on the road. The service makes customers feel their business is appreciated. The location includes features like a commercial accounts department and a self-checkout, but many transactions benefit from one-on-one customer service. Overall, the store reliably serves its purpose for auto parts needs.
Quick in n out experience. Staff was helpful and plenty of parking.
April 2026
Robert the manager was a great help w my product. He is very knowledgeable and highly cares about customer services. Have be him a raise
April 2024
Great customer service! Friendly! And at least the young girl working the commercial desk was willing to help. Found everything i needed in one simple trip.
