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August 2025 by James Arllen Jr
Helpful staff
. Not always in office but good place.
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August 2025 by Joseph Craparotta
Everyone at the store Ievel was fine and I give them 5 stars. Unfortunately, the DM, Tony Collard, was totally unaccountable. I was advised to call him about drastic price increases, and after at least 4 messages over 4 weeks, still no response. Very unprofessional - goodbye CubeSmart!
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June 2025 by Mel B. (honeybee09)
Mike was very helpful in getting me set up. I visited the office to obtain an answer to a basic question. Thanks to Mike's expertise and patience, I left with more knowledge than I realized I needed to know.
I researched other facilities before setting up my account. However, after speaking with Mike, I feel like I've made the right choice by going with CubeSmart.
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May 2025 by Annie Quinones
Wonderful gang at Cubesmart in Lumberton/Vincentown. Mike and Ericka helped us with the Unit and answered all our questions we had and took the time we needed to get situated! These guys are top notch!!! Thank you again!!
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May 2025 by Tom Falcone
Excellent customer service
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May 2025 by Kevin
I haven't had any problems with storage at cubesmart. It's safe and secure, and they have everything on site for storage needs. The staff are very professional and helpful, at least, in my experience. The big problem I have with cubesmart is the constant, looming price increases. You never know how much they are going to increase the price by. Doesn't seem to me the way to earn long-term customers. I'll be moving on from them in the very near future, hopefully before another price increase.
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May 2025 by Brad Martin
Renting the unit was quick and easy, I was able to move in stuff in a matter of hours.
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April 2025 by Sabrina Leatherbury
The woman & gentleman that helped me on 4/5/25 were awesome! I forgot their names 🤦🏼♀️
I would 100% recommend this business to everyone.
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April 2025 by Michael Keyes
Absolutely outstanding experience with Mike! He went above and beyond to help us find the perfect spot at the Lumberton location for our travel trailer. Mike was incredibly helpful and patient, taking the time to speak with us over the phone and guide us through the process. When we arrived to make the payment in person, he welcomed us warmly and made everything quick and easy. His professionalism and dedication truly made a difference — we couldn’t have asked for better service. Highly recommend working with Mike!
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February 2025 by Sheila Wheeler
So far great experience. Professional staff. Answer questions and ensured a smooth transition. Property clean and well maintained
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October 2024 by SunnyDays8777 ooXxO
I ordered online which was fairly easy if you know what size you need.
I then went to the reception area and the woman their was so very nice explaining things..
I found my unit but could not open it. There was a tag on the door that your supposed to take off. I didn't know that. After many attempts and feeling dumb... I found a gentleman outside who sent over the same woman... She took me in and taught me how to open and lock it . She then watched as I did it to make sure I had no more problems. The property is VERY clean.. You code in and then code back out with the code that's given to you.. Price seemed reasonable... I'm very happy thus far! I wish I remembered this sweet woman's name ...
Whoever you are.
Thank you for being
Understanding and very kind. My mind has many thoughts as this move begins... and her kindness made my day.
Thank you
Lumberton,NJ
Cube Smart!
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October 2024 by Natala Yorker
The staff was very nice and friendly and helpful.
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October 2024 by Kimmie Shannon
Simple and seamless lease and rental process.
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September 2024 by * paseri
The staff is very kind and provides excellent service
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September 2024 by Carli Savage
Two things that were annoying. First - I did leave a perfectly good rocking chair that I couldn’t fit outside hoping one of the many people who sell things at the nearby flea market would pick it up. So that was my bad assuming someone would grab it. Anyway, I went out of town and they called me and wanted me to come back to get the chair that day. After me trying to explain that I was hours away and them not letting up, I finally said, I’m not going to do that. They finally relented and said they would trash it.
The second is that I was pushed a week out for a moving date. They wouldn’t budge on prorating.
My suggestion is to go across the street to ExtraSpace. They are always nice and helpful. I had two units, one in each, so the comparison is real life.
