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July 2024 by Christine Santopietro
I want to tank Manager Tah for his kindness and great patience with me in solving an important issue. He is well deserved to be awarded manager of the month. He is a great asset to Lowes Management Team.
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July 2024 by Tim Morin
This store is a mess, it’s near impossible to walk down an isle without have to move something out of the way. Additionally, the check out was a nightmare, only half the check out lines were open and there was a line with 15 people, customer service was made aware and they just sent people to watch.
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July 2024 by Beth S
Bought a washer here. Got it delivered on a Friday. Monday morning I went to use it for the first time and noticed a 2 inch gauge in the porcelain tub. The enamel was scraped off so I called about returning it for a new one and they said that it had to be reported within 48 hours. Now my only option is for a repairman from the manufacturer to come and fix it. Fix a brand new washer?!?!? Never used yet?!?!? This is unacceptable. Lowe’s acted as if it wasn’t their problem anymore. They weren’t nice. You can clearly see that the box had been open when dropped off at the store for delivery. So I guess Lowe’s can deliver damaged items and take no responsibility for it. The manufacturer rep said that if Lowe’s contacted them, they could authorize a return but Lowe’s insisted that it wasn’t true. This was my first time shopping with Lowe’s. I will definitely be sticking with Home Depot from now on.
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June 2024 by Clint Unger
Friendly staff and my go to hardware store. I wish they had more register lines open instead of self check but that is just about everywhere. I support jobs and not computers.
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May 2024 by gregory cosenza
Everyone here was very helpful, I went while getting my phone repaired across the street. Found everything without feeling like I should have known where to find it! Great staff!
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May 2024 by Nathan
Customer service really went above and beyond when taking back a vanity that was damaged in transit to me. A+ to the team that was there this afternoon!
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April 2024 by Michael Eriksen
The 5 stars go to Jason in the paint depart. Absolutely fabulous customer service.
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April 2024 by Geraldine Trimble
Great place especially to sleep at !
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April 2024 by joshua riggs
Shawn and Glenda very helpful
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March 2024 by BROOKLYN Brown
Kyle in Appliances is very rude. Me and my husband was trying to ask him for help to buy a stove he was trying to blow us off. Like he didn't feel like being bothered. Lowes in Lumberton New Jersey.
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March 2024 by Mozart Beethoven
We stopped in for interior paint. There were three associates behind the counter assisting customers. Owen was quick to see us, offered immediate assistance for mixing our color, and completed our order very fast.
He was very friendly and helpful. We used self check-out, and the associate monitoring the area helped us as well. Great experience. Thank you.
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February 2024 by Reggie Alston
Very helpful associates.
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February 2024 by Whitney Jordan
We went for the kids DIY class. Staff was fantastic and helpful! Best kids DIY class we have been to so far!
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January 2024 by Kendu 114
Best customer service around.
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January 2024 by Bill Pflug
Lowes Pros at Mt Holly are great. Michael Lewis kills it!