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November 2023 by Rebekah McCullough
We had an issue where the truck driver wasn’t honest about if our car could be driven and also gave us zero information about cost and didn’t ask us where to take it. However, the owner did refund some of our money and try to make it right.
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October 2023 by Gaza Sqreech
-Dropped off my 2019 Acura MDX for two (2) front lower control arms replacement and four (4) rotors and brakes. Which I provided.-They also purchase four(4) Michelin CrossClimate 2.-They replaced brake fluid and bleed alignment and balance tires.Service: Tires
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October 2023 by Lydia Lee (Liddy)
Had a great experience at this mechanic. The mechanic was knowledgeable and explained what repairs were needed. Great customer service and completed the job quickly. I was updated on my car status and did not have keep calling them to find out what's going on, they called me, unlike some places. This will be my go to auto repair shop, from now on.
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October 2023 by Teresa Paxson
We found our new mechanic which is local,. friendly and reasonable. We highly recommend using Mark Allen. They quickly diagnosed and repaired car. We appreciate all of them at the shop.They repaired hub bearing & ABS sensor on VW Jetta. ?
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October 2023 by Joye McCullough
These men were extremely rude and unhelpful. They were called by the police department and when they arrived on the scene did not communicate with me what they were doing, or where they were taking my car or how much anything was until my car was stuck on the lot. Then they refused to accept anything but cash, which we weren’t told the total or that policy upfront. Then they wanted us to make an insurance claim for a simple tow and insisted that the bill was too big for us to just pay. Because of these miscommunications we weren’t able to get everything in order before the next day so we were then charged for an extra day of storage
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October 2023 by Keren McCullough
This company is a completed scam.They don’t help the customers and they don’t keep the clients best interests in mind. Our car was held against our will and they lied to us. Would not Recommend using this company!!!!
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September 2023 by Robert M
This was the very first time I use Mark Allen Auto Repair shop and I am extremely pleased with their professionalism, knowledge, and amazing timely service, from the moment Mark Allen service picked up my SUV on a flatbed truck, and made the repair, all at a fair and good price. I will be using Mark Allen Repair Service from now on, for both my cars.
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September 2023 by Harry Lewis
Great experience needed a 2 tire they went above ans beyond to assist and get me up and running. Good pricing and great customer service!
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August 2023 by Debra T.
Recently my granddaughter was driving her car on Smithville Rd in Eastampton. With summer grasses being more than knee high, she pull over to the side of the road to discover it was a ditch. Mr. Allen's Auto and Towing was on sight in seconds. He was kind, considerate, and concerned about the safety of my granddaughter and her baby. He had the car out of the ditch in 5 minutes. He checked it for safety as to whether her, not she should drive it with the baby in the car. I would recommend this man and his business not just for his terrific service, but character matters. honesty matters, consideration matters, caring for others matter. Thank You sir for your service and kindness.Debra T.
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July 2023 by Christopher and Amy Pinkas
Quick service, quality work. Called on a Friday afternoon for a minor yet necessary repair and they did the job Saturday morning at a very reasonable rate.Service: Body & Trim
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July 2023 by Joe Romano
Had my transmission replaced on my Mustang and while others couldn’t get me the parts for a while Mark Allen had the job complete in a week which blew mymind. Thank you guys and the Mustang drives great. Will definitely be returning for service on my other vehicles
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May 2023 by Michelle Hozey
I'll never go anywhere else. These guys are great. The price is always reasonable and they explain what needs to be done in a way that I can easily understand. I've even gone there for small things, such as replacing my turn signal light, which they only charged a few bucks for. A couple weeks ago, I was trying to change the blade on my lawnmower and couldn't get the bolt off. My husband was away on business at the time, and he called Mark Allen. They said to bring it in and they'd help me. They didn't even charge me for it! Excellent service! Highly recommend!
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May 2023 by Chris Herbert
They did my brakes and fixed my front right caliper which was making such a loud noice it was making it embarrassing to drive my car I called brought it in and got it back within 48 hours superior service .Services: General repairs & maintenance
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May 2023 by Michelle
I'll never go anywhere else. These guys are great. The price is always reasonable and they explain what needs to be done in a way that I can easily understand. I've even gone there for small things, such as replacing my turn signal light, which they only charged a few bucks for. A couple weeks ago, I was trying to change the blade on my lawnmower and couldn't get the bolt off. My husband was away on business at the time, and he called Mark Allen. They said to bring it in and they'd help me. They didn't even charge me for it! Excellent service! Highly recommend!
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May 2023 by Sue Irizarry
My family has always taken their vehicle’s to Mark Allen auto repair. I trust them completely. They are pleasant, professional, and good mechanics.
