Turning Point Salon is known for its friendly staff and clean, vibrant atmosphere. Many customers appreciate the fast service and the attention given to their nails, especially for services like UV gel nail sets and various pedicures. The salon maintains a loyal following due to the quality of its pedicures and regular manicures. Customers describe the atmosphere as calm, relaxing, and soothing, making it the perfect place to unwind. The staff is praised for being friendly, professional, and willing to go the extra mile to ensure customer satisfaction. While some clients have reported issues with customer service and gel manicures that lift quickly, the salon remains a welcoming place for quality nail care.