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November 2023 by Stuart Nordheimer
We've liked Gary's since first visiting two years ago, but the experience just keeps getting better and better. Recently, I had perfect help through an online chat with them to order some special wines to be delivered before for my wife's birthday present. They graciously and efficiently took my order, and delivered it to our home within 90 minutes, where I hid it in the garage until my wife's birthday. The delivery man was fast and professional. Additionally, their cheese mongers are first rate, overseeing a vast and varied selection of cheeses.
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October 2023 by Hilda Estrada
Gentlemen that took order very polite and helpful.He had the order wrapped so beautifully. Gift was for my sister and her dog (same Birthday) Thank you
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October 2023 by Louise Hood
Gary's is incredibly helpful working with my company on events both large and small. We particularly enjoy working with Jen! They go out of their way to get what we want even when it isn't in stock.
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October 2023 by Sergio Tlatenco
Cheeses, meats, products, all fantastic… however the slicing process can be… lengthy. Great staff, but perhaps understaffed for delis cuts. Waited almost 45 minutes for the 2 people in front of me to get their stuff….
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October 2023 by Constance Grubbs
Fantastic selection of wines and beers. Plus a variety of delicious (though rather pricey) food to compliment any gathering or even a Netflix and chill night. We ordered ahead for a barbecue and the experience was great.
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October 2023 by David Branch
Ok just ok.. I went in to purchase $200 bottle of wine as a gift. I drove 30 minutes because of their selection and experience level. When I got their 3 staff members walked right past me and never acknowledged me or asked if I needed help. I then approached some people in an office and eventually someone helped me. I decided on a $200 bottle and there credit card machines were not functioning??… I had to leave and return in 2 hours to make the purchase… Possibly they should up there in store training and be proactive with customers that are entering to let them know that they are having technical problems.. I came back and made the purchase… The woman with an accent did an outstanding job gift wrapping .. so overall it ended ok but they did waste a lot of my time… avoidable.
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October 2023 by Cristina A
Great service and inventory. I called the store in Madison and they were more than helpful to serve my needs. I had the bottle I need in less than 24 hours :)
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September 2023 by Nicole Gary
Found an orange wine I like at a local bar. Garys was the only place that sells it. Ordered on line. It was delivered early than expected. Great customer service.
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September 2023 by John Rossetti
Wide selection of excellant wines and specialty food products. You will enjoy the experience
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August 2023 by Richard Quinlan
I love everything about Gary's. The wine selection is amazing, outstanding array of hard liquor, and the craft beer section features some of the coolest beers out there. On top of all of this, the food and gifts sections are great as well. It's the ideal pace to find host/hostess gifts.
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July 2023 by Susan Gerock
I love working with Gary's! I use them for wine deliveries to a friend in NJ (I live in VA) and they never disappoint. They have a wonderful selection, an easy to navigate website and ordering process, and really friendly customer service. One year when I was sending a gift, I selected a vintage they did not have in stock. They called me and talked about options over the phone and we found the perfect substitute. I hope to visit one of their shops some day on a trip to NJ.
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July 2023 by Vicki Allen
Great selection and a lot of whimsical products to tickle your fancy including a massive fine cheese section. The staff was also very helpful in ordering me a wine that was currently not in stock and they got it there the next day. This is my favorite place to buy liquor. Great atmosphere too.
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June 2023 by MA F
⭐⭐⭐⭐⭐I recently had the pleasure of visiting Gary’s. Chris M helped my family and I find the best selections. I must say that his expertise and knowledge of wine and spirits are truly remarkable. Chris is an absolute gem in the wine industry, and his passion for his craft is evident in every interaction.From the moment I stepped into the store, Chris greeted me with a warm and friendly demeanor. He immediately made me feel at ease and showed genuine enthusiasm to assist me in finding the perfect bottle for my occasion. It was clear that Chris possesses an extensive understanding of wines and spirits, as he effortlessly navigated through the vast selection available.What sets Chris apart is his exceptional ability to listen to his customers. He attentively listened to my preferences and requirements, asking thoughtful questions to gain a deeper understanding of what I was looking for. His recommendations were spot on and exceeded my expectations every time. Whether I was searching for a crisp white wine to pair with seafood or a full-bodied red for a special celebration, Chris effortlessly guided me towards the most suitable choices.His knowledge extends beyond just the taste profiles of different wines. Chris has an incredible knack for providing insightful information about the winemaking process, the regions, and the history behind each bottle. It was like taking a journey through time and terroir while browsing the shelves. His explanations were engaging and educational, making the experience all the more enriching.Chris's dedication to his craft is truly commendable. He goes above and beyond to ensure customer satisfaction. Not only did he assist me in finding the perfect bottle, but he also provided helpful suggestions for food pairings, offering a complete experience for my wine enjoyment. His passion for creating memorable moments through wine is contagious, and I left the store feeling inspired and excited to explore new flavors.In addition to his vast knowledge, Chris possesses excellent communication skills. He effortlessly conveys complex information in a way that is easily understood by everyone, regardless of their level of wine expertise. Whether you're a seasoned wine enthusiast or a novice looking to discover new tastes, Chris is the perfect person to guide you on your wine journey.Overall, my experience with Chris at Gary’s was exceptional. His expertise, passion, and outstanding customer service make him a true asset to the establishment. I would highly recommend seeking out Chris M. for all your wine and spirits needs. Trust me, you won't be disappointed!Thank you, Chris, for your exceptional service and for sharing your wealth of knowledge. I look forward to my next visit to the wine store and the delightful wine discoveries that await.Sincerely,A delighted customer
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June 2023 by Patricia Neuhaus
Ordering was easy, except it was difficult to find what I wanted to order on the website. It kept coming up as “no match”. The live “chatter” found it immediately.
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March 2023 by Karan Sethi
Great wine & cheese options. Their bourbon selection is very good too. The staff is friendly and knowledgeable. One of the must visits if you're in downtown Madison