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July 2024 by Frank Lang
Nick and his staff are very easy to work with. Professional and friendly service. Once we picked out the product we wanted, delivery and installation were timely. Highly recommended.
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March 2024 by Susan Moroney
Hard to find combination of top product knowledge,competitive pricing and friendly interaction.
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June 2023 by Antonio Monasterio
Great service
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June 2022 by John C. Fusi
Friendly customer service, and good selection of hardwoods and engineered flooring.
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February 2022 by M C.
I am a previous satisfied customer of Nicks Floor Covering aka Rose City Hardwood Floors. Years ago, they did 2 excellent W2W carpet installations, and a whole house hardwood floor refinishing. Naturally, upon needing a hardwood floor refresh for a single room, we called Nicks. When we spoke to them, they said they currently had a minimum job of 400 sq ft/$1500. Realizing the one space was under 400 sq ft, I measured the space and the adjacent room. Happily, the total floor area was easily over 400 sq ft. We had them come out to measure for an estimate. When the estimate arrived, it reflected a sq ft number greater than my measurement for the entire space, and there are kitchen cabinets to be subtracted from the area to be refinished. The estimate was for the area "measured" by Nicks Flooring x $3.50/sq ft. The difference in the estimate based on his total area v. our measurements would have been about $200. We are not pleased with the apparent mismatch in the measurements, we called and asked about the discrepancy in the measurements. The person with whom we spoke, said she would find out what his measurements were are would share them with us and revise the estimate. When we finally received the revised estimate, it arrived with no measurements nor total square footage. The new "estimate" was simply for a minimum charge of $1,500. Why this encounter is resulting in a bad review: We are ok with the minimum charge, but there was an additional item we wanted that was added to the $1500 instead of being considered as a part of meeting the minimum. We are good with the minimum, but now feel like we're being taken advantage of. The results of the review of the actual measurements were not revealed. We can only assume that there was something to hide. If the minimum is being communicated as 400 sq ft or $1,500, someone needs to improve their math skills. The product of $3.50 x 400 is $1,400. This merchant just lost a piece of business and earned bad word of mouth. Simple honesty and transparency from the beginning could prevented this.
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July 2021 by chris brown
I’m so happy with my new kitchen floor. Nick and his crew did a great job and I would highly recommend them.Service: Install flooring
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February 2019 by Jessica J.
Nick's flooring had been easy to work with and the installation of the carpet was perfect- quick, clean and polite crew. Price was exactly what I thought it would be and the carpet is gorgeous. Claire and Nick are friendly and knowledgeable and Amy is always quick to answer any questions. Would highly recommend to anyone who needs flooring!
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September 2018 by James Dalgleish
Reasonable folks, but it may take some time to get what you need in stock.
