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February 2024 by Amy MacLean
The staff at Best buy are wonderful. They're always relaxed no matter how many people need help. They can multitask. I went to where I bought my phone's and have my Wi-Fi through this company. I brought my phone to this company and they said they could not transfer any info to a new phone because my phone was. I went to Best buy and within 15 minutes the phone was working perfectly. I highly recommend Best buy. And this is just a tiny part of the store.
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February 2024 by Dante Petrucelli
Best Buy is the place where I've bought all my appliances and anything dealing with electronics. I have bought a refrigerator, a stove, a laptop, an iwatch, and a printer in the last two years belonging to the good squad that has given free setup and a longer return policy. My laptop crashed,l ( not the one I bought), and they charged me for a new hard drive but nothing for the work itself and the transfer of information. One thing goes wrong, and it covers the geek squad fee. It's absolutely worth it.
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February 2024 by Debbie Paternoster
Thank you Brandon for assisting in our purchase of a printer. A+ customer service.
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February 2024 by Lacey Lon
Workers are very helpful and are willing to help find any solution for any problem thrown their way
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February 2024 by bob martin
The place to go for electronics.
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January 2024 by Antoinette Roxbury
I used to love coming here for all of my electronic needs. Staff is sparse and there is never anyone in the cell phone department for help.
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January 2024 by Mallory Shtybel
Our LG dishwasher broke after 6 months. We had a repair tech from LG come out abd Dennis made it worse. I called bestbuy and a tech came out. He tried to fix and replaced parts. Still broken. Called bestbuy told us it was LG problem because we have a 1 year replacement warranty with them. LG said take it up with bestbuy...I have called and escalated with LG and twice in 3 buisness days. Still no response. Was told I have to wait another 3-5 buisness days for response! We don't have a working dishwasher thats under a year old!!! Come on bestbuy! Stand behind your loyal customers. Especially those who have credit cards with you! Replace our dishwasher.
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January 2024 by Bridget Wallin
Store was clean and staff was eager to help or research help for you
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December 2023 by John
Just went in to purchase a tv and xbox that i already knew i wanted asked AJ about price matching said he can do big names like walmart etc. After waiting over a half hour for them to grab the tv and xbox AJ said he price matched and only took 50 bucks off when price match would be 150 less continued to wait for AJ another what felt like 10 minutes for him to say they cant do it. I never saw such incompetence in a retail store especially one as big as best buy. Didnt buy either product unfortunately
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December 2023 by Linda Dvorak
Adam M from the manahawkin geek squad was a wonderful help to us and explaining everything that was available.
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December 2023 by Frank Fiamingo
No one asked if I needed assistance. I was obviously shopping for a computer and looking at higher end models, but I left after the it became obvious that I was on my own.
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December 2023 by James Baine
I had a washing machine delivered on November 20 when they delivered it and installed it they broke the connections to the water line. Thus leaving me a machine that flooded my basement. We had to jump thru so many hoops to have it replaced because they damaged it too far for repair. Bottom line go to your neighborhood store for a machine. Best Buy customer service sucks
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November 2023 by Maria Gonzalez Rooney
Great service.Manager welcomes us and assisted us with our requirement quick enough.They were very friendly and willing to help.
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October 2023 by Maryse Bloom
Terrible experience. Ordered TVs and brackets and asked for them to be delivered to a specific location and the in store salesman, who obviously was not paying attention, split the TVs so they are going to one location and the brackets are going to a different location. Sales people not paying attention to what they are doing. Total incompetence.
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October 2023 by ADAM SCHMIDT
Best buy employee Zach went out and beyond to help me find a collectible figure in the back storage room. So I highly recommend Best buy in manahawkin.
