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March 2024 by H R
I've been trying to cancel my membership. I had to wait for someone to call me since they can't/won't cancel it at the location. I had missed the call and have tried to call them back multiple times. I've left 3 messages and nothing. I dont recommend anyone getting their membership since it is so hard to cancel. It is also very hard to get an appointment here.
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March 2024 by Maria Swelam
In February I went for my first massage here. I’m a novice to massages and booked a deep tissue massage. When I realized it was too much pressure I kindly told therapist to ease up on it instead I ended up with bruises to my shoulder blades areas. I was told by management basically you got what you paid for but they did agree to eventually refund me as I had refused their free massage visit. First impression as very important. After I finished my session therapist handed me a plastic cup of water. That was tasteless they can’t afford a small bottle from Costco or BJs? I don’t recommend this place and I’ll be taking my business elsewhere. Very disappointing.
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March 2024 by Tiffani Brown
I honestly cannot say enough about Bailey! She is the best esthetician. Kind, careful, and attentive. She remembers your skin and is intentional about what she recommends you. So grateful to her and the rest of the staff!!
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March 2024 by Samara Kaplan
I had a full body massage with Zita. She was wonderful and used perfect pressure. It was relaxing, not painful, and she listened to the areas of my body that were tense and required more time. I highly highly recommend booking with her!!
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March 2024 by B J
Good massage when I get in there but they need more masseuses
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March 2024 by Danielle Sarbone
Amazing massage, very relaxing, very clean, very professional!
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March 2024 by L Rod
I received a gift card for my birthday last July!! I finally went in and decided to make an appt for a facial. Annalise, was such a sweetheart and the facial she gave me was outstanding left my skin glowing. I will be coming back soon for another one. Place was very clean and so relaxing.
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March 2024 by Alexa Scotto
Great experience for my first diamond facial.
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March 2024 by Rie
The one star does not have anything to do with the lovely woman who gave me a massage but with the management.I do want to emphasize the beautiful massage I was given. The massage therapist was kind, attentive and would recommend.But I can’t help but be disappointed at the lack of communication between the business and customers and their policies. I was gifted a massage under a friend’s membership. This person was not informed that in order for the massage to be covered it would have to be at the location he frequents.I do not mind and would have made the trip there. I have no knowledge of this business and their policies. He personally called and made my appointment. My friend has called 2x to issue this with no resolve.I am not upset that understandably the service needed to be paid, but it’s the lack of communication, and refund I have yet to receive. The payment should have went through my friends account. Disappointed.
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February 2024 by Olena Levenets
Love this place and staff!!!Have an appointment there next month!!!
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January 2024 by Samantha Becerra
Raven was wonderful for a facial. I had an allergic reaction a few years ago at another spa so i was nervous getting another one. However she walked me step by step and checked in to see how i feelings. She was very informative about the products and my Skin looked and felt great. I will be coming back to raven for more skin services!
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January 2024 by helene kleiner
excellent experince
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December 2023 by Carlos Alvarez
I Would recommend anybody to go here …I received the best facial from Reyna her work is 10/10 .. and I also got the best massage from zaneta
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December 2023 by Jessica Marie
REYNA, REYNA, REYNA!! Has me hookedFor LIFE. I was visiting a family member who recommend this spa. And I’m so sad that she is not stationed in my hometown because I have never had someone who accommodating and professional during a facial. She was very knowledgeable and I voiced my concerns of dull skin. I LEFT GLOWING. Received so many compliments from my family as well. Will be my go to when I come back, Reyna you ROCK!
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December 2023 by Nicole Christie
Get a facial with Reyna!! She is amazing. So thankful that she introduced me to the diamond glow facial.. I have never received more compliments on my skin DAYS after the facial. She is super personable and makes the whole experience relaxing and comfortable
