-
November 2023 by Subbrammanian Nochur Ganeswaran
Very friendly salesmen and saleswomen. Never pressurizes you into buying, gives you a lot of time to try out the couches. My go-to place for all furniture. Highly recommend this branch!
-
November 2023 by Lauren G
My boyfriend and I spent the past week going to different stores trying to pick out the perfect furniture for his new living room. It was a little overwhelming until we came into this location and met the sweetest woman Elana. She made sure she listened to our needs and did a great job understanding what pieces we were hoping for. She showed us a few things but also made sure to give us space and time to make the decision ours; we did not feel pressured to make a purchase but luckily found everything we needed. I appreciate her time and patience as well as her hospitality. We hope to visit her again when we’re ready for a new bedroom.
-
November 2023 by Jonathan Nadler
The staff there is amazing!!! The manager Kerry and sales person Jordan were extremely knowledgeable about the products.They took time to answer any questions I had and made great suggestions as well.Even the people at the desk were great they were able to set up my delivery within a few days. Overall this was a fantastic expexperience!
-
November 2023 by Gehan Lentini
We had a great experience once again at the Manalapan store. Erica is an amazing and very patient sales person. Kerry the manager, is excellent at what she does. I tip my hat to her. Raymour are very lucky to have a manager like this. Thank you.
-
November 2023 by Andrew Ferrara
From sales representative in the store, to the cashier,EXCELLENT service.The delivery crew was professional, polite, and explain to our dad, who's 91 yrs old. How To operate his new lifting chair.Great experience
-
November 2023 by Jody Benecke
Sales associate was attentive, knowledgeable and friendly. Selection in store was very good. Delivery is easy to set up. I would definitely recommend the Raymour and Flanigan
-
October 2023 by Karen Joseph
We had a fabulous experience at the Manalapan Raymour and Flanigan outlet store. The manager Kelly was extremely helpful with a purchase and exchange of an item that did not work for our personal situation. She (and many of the store personnel) were kind and professional. We love our purchase and would highly recommend this store.
-
September 2023 by Alena Debrosse
Elana was pleasant and very informative!! It was such a pleasure having her work with us. I highly recommend her. True professional!
-
September 2023 by Ronald Andreola
Brenda Callahan was very pleasant and helpful. We found a very nice sofa and loveseat that I Liked at a very good price . I am very happy with my selection.
-
August 2023 by Robin Flood
I want to give Elana and the store employees in Manalapan more than a 5 star review. She could not have been nicer..everyone was…and she was so helpful in choosing bedroom furniture along with theater seating for the basement.I had a hard time deciding on the chairs and console due to two poles so measurements and reclining were an issue. She stayed on top of that sending me any drawings/pics and new arrivals she thought would work. We kept in touch over cell phones which was so nice. I have never had a salesperson do that before so it made the experience such a pleasant one. Therefore, any future furniture needs I have..I know who to call.!Thank you again Elana!! ?
-
August 2023 by Matt Schreibman
Jeremy was excellent. He greeted us when we walked through the doorMy wife and I told him we just brought a new place and we need to furnish it. Jeremy walked us around show us different options. we eventually picked out a brand new couch and we were told we could get right away. Everything went smoothly from beginning to end. We will be back for other things for our home and we will see Jeremy.
-
August 2023 by Niamh Cassidy
Jordan was extremely knowledgeable and helpful. We wanted a full bedroom set, and he provided us with support in choosing what would be best for us. He wasn’t pushy like most salesmen, but he knew exactly what he was talking about. Highly recommend working with him!
-
August 2023 by Lisa C.
Warning! They will not take your mattress away unless it is in pristine condition. No, you can not have a dot of blue nail polish on the side. Buy your mattress from Macy's. They will take away your old mattress and box spring in any condition. I have bought several from Macy's but decided to go with Raymour and Flanigan this time because I have been a loyal customer for years and have furnished most of my home from their main store and outlet store. They advertise next day delivery and old mattress haul away. The mattress we selected wouldn't be able to be delivered for several days, but that was fine. They informed us that if our old mattress was "soiled", they would not be able to take it. That was fine as well since there were no "accidents" in the bed. The day before the delivery, we received the delivery window which was 9:45 am - 12:30 pm. I was to receive an email that day so that I could track their progress to my home. I did not receive that email. They did not arrive until a few minutes before 2 pm. Making small talk, I said that they must have been pretty busy to be an hour and a half late. One of the men said, the time is just an estimate. I said, of course you wouldn't know exactly what time you'd arrive, and that's why we are given a window. I was startled when he snapped at me saying "I know what a window is!" This is how a loyal customer is spoken to?He then informed me that he would not be taking the mattress. It had a blue mark on it from nail polish. The mattress needed to be in pristine condition for it to be taken away. This is not what I thought "soiled" meant. There can not be one tiny mark or dirt anywhere on the mattress. I don't think they ever had any intention of taking the mattress. They will tell you that OSHA will not let them take it if there are any marks on it. They simply need to do what Macy's does. Wrap the old mattress in the packaging of the new mattress. Easy! He did say he could take the old box spring. Unfortunately, I found it in the garage after they left. When I called, they said they would not return to get it and lied and said he told me he would not take it. So, now I need to get rid of both on my own. I was very disappointed in how I was treated after spending thousands of dollars at R&F over the years. I did call customer service and was told that a manager would call me in a day or two, but of course I never heard from them. Email was ignored as well. Save yourself aggravation and do not buy a mattress here. Buy from Macy's or anywhere else.
-
July 2023 by Frank La Rosa
It was a pleasant and non rushed experience! The Salesman Jordan was very knowledgeable and helpful. He didn't pressure us, if we had a question he would answer us quickly. I would recommend this place to all my friends. A very relaxed and friendly atmosphere!!
-
July 2023 by Rich Caro
Did not order anything. The store wrote up an order of things we looked at and then said we were pending delivery. Will never set foot in that R &F outlet store. Conversely we had a great experience purchasing a dining room set at a conventional R&F store only a month earlier!?
